https://community.usa.canon.com/t5/Camera-Software/Image-Transfer-Utility-2/m-p/284629#M1362 <P>Transfer stops when it encounters a video? &nbsp;Any help would be appreciated. Am using an IMAC.</P> Mon, 21 Oct 2019 19:46:36 GMT hifraf 2019-10-21T19:46:36Z https://community.usa.canon.com/t5/Camera-Software/Image-Transfer-Utility-2/m-p/284629#M1362 <P>Transfer stops when it encounters a video? &nbsp;Any help would be appreciated. Am using an IMAC.</P> Mon, 21 Oct 2019 19:46:36 GMT https://community.usa.canon.com/t5/Camera-Software/Image-Transfer-Utility-2/m-p/284629#M1362 hifraf 2019-10-21T19:46:36Z https://community.usa.canon.com/t5/Camera-Software/Image-Transfer-Utility-2/m-p/284641#M1363 <P>hifraf,&nbsp;<BR /><BR />We are sorry to hear that this occurs.&nbsp; We recommend closing out the application and then uninstalling&nbsp;it from your machine.&nbsp; Then once you have downloaded it again, performing a complete re-install.&nbsp;</P> Mon, 21 Oct 2019 21:00:05 GMT https://community.usa.canon.com/t5/Camera-Software/Image-Transfer-Utility-2/m-p/284641#M1363 Tim 2019-10-21T21:00:05Z