topic Re: EOS Utility and Windows 11 in Camera Software

EOS Utility and Windows 11

MrW — Sun, 28 Aug 2022 22:08:50 GMT

When is Canon intending to correct this issue? I would like to use the utility to connect my camera to the computer for remote portrait pictures. Is there a live person available to discuss this?

Re: EOS Utility and Windows 11

Waddizzle — Sun, 28 Aug 2022 22:44:25 GMT

This is only a user forum. If you wish to make an official complaint with Canon, then I suggest that you contact them directly.

Meanwhile, help someone to help you. What camera are yo using? I just looked up the EOS R6, and Windows 11 software is available for the EOS Utility and Digital Photo Professional.

https://www.usa.canon.com/support/p/eos-r6

Re: EOS Utility and Windows 11

OmniChi — Mon, 29 Aug 2022 02:13:50 GMT

I am having the same issue, EOS Utility installer outright crashes when run under Windows 11.

Re: EOS Utility and Windows 11

MrW — Mon, 29 Aug 2022 04:17:53 GMT

I am using a 60D. I did not think I needed to make a formal complaint but I was hoping someone discovered a way to make it work.

Re: EOS Utility and Windows 11

Waddizzle — Mon, 29 Aug 2022 12:57:53 GMT

@MrW wrote:
I am using a 60D. I did not think I needed to make a formal complaint but I was hoping someone discovered a way to make it work.

Your post did not ask a technical question. It came across as an angry rant, to me.

Thank-you, for stating which camera you are using. Software is available for the 60D on Windows 11. This is a link to the product page for the 60D. You may need select an older Windows OS for the EOS Utility. Installing the EOS Utility 3 used to also install EOS Utility 2, but apparently the most recent versions no longer do so.

https://www.usa.canon.com/support/p/eos-60d

Re: EOS Utility and Windows 11

Waddizzle — Mon, 29 Aug 2022 13:13:56 GMT

Please start a separate thread of your own for your issue. Thanks.

Re: EOS Utility and Windows 11

normadel — Mon, 29 Aug 2022 18:00:36 GMT

Odd. I have EOS Utility 2 and 3 installed on Windows 11 computers and they work fine.

Cameras are 6D, 60D, 50D, Rebel T1i. The correct EU version opens for the connected camera.

Re: EOS Utility and Windows 11

jrhoffman75 — Mon, 29 Aug 2022 18:22:07 GMT

@Waddizzle wrote:
@MrW wrote:
I am using a 60D. I did not think I needed to make a formal complaint but I was hoping someone discovered a way to make it work.
Your post did not ask a technical question. It came across as an angry rant, to me.
Thank-you, for stating which camera you are using. Software is available for the 60D on Windows 11. This is a link to the product page for the 60D. You may need select an older Windows OS for the EOS Utility. Installing the EOS Utility 3 used to also install EOS Utility 2, but apparently the most recent versions no longer do so.
https://www.usa.canon.com/support/p/eos-60d

Version 3.13.10 will install EOSU2 along with 3.

Re: EOS Utility and Windows 11

normadel — Mon, 29 Aug 2022 18:40:11 GMT

EU 2 and 3 can also be installed separately at different times if you have one and find you need the other for different cameras. Also deleted separately...removing one does not affect the other..