topic Re: DPP 4 and RAW/JPEG in Camera Software

DPP 4 Won't Edit RAW/JPEG

JRC1955 — Tue, 30 Aug 2022 13:25:42 GMT

I shoot RAW/JPEG photos load them to DPP4 but cannot edit them. What am I doing wrong? I am using R7 and latest DPP 4. I try clicking use RAW photos and it won’t show them in the edit screen.

Re: DPP 4 and RAW/JPEG

kvbarkley — Sun, 28 Aug 2022 18:41:09 GMT

What version of DPP and what computer?

Re: DPP 4 and RAW/JPEG

JRC1955 — Sun, 28 Aug 2022 18:53:12 GMT

DPP 4 4.16.11.0 and 2019 iMac 27” 12.5.1

Re: DPP 4 and RAW/JPEG

kvbarkley — Sun, 28 Aug 2022 19:01:31 GMT

I suggest you call Canon. It should work.

Re: DPP 4 and RAW/JPEG

JRC1955 — Sun, 28 Aug 2022 19:02:52 GMT

I can do that? They will actually help me? That would be GREAT.

Re: DPP 4 and RAW/JPEG

kvbarkley — Sun, 28 Aug 2022 20:08:26 GMT

Re: DPP 4 and RAW/JPEG

JRC1955 — Sun, 28 Aug 2022 21:18:11 GMT

Thank You kvbarkley. I will give that a try first thing tomorrow.

Re: DPP 4 and RAW/JPEG

Waddizzle — Sun, 28 Aug 2022 21:29:59 GMT

@JRC1955 wrote:
I shoot RAW/JPEG photos load them to DPP4 but cannot edit them. What am I doing wrong? I am using R7 and latest DPP 4. I try clicking use RAW photos and it won’t show them in the edit screen.

That statement makes me curious. What does that actually mean? Are you downloading the images to the computer? Are you trying to edit the images on the card, or in computer memory? The image files need to be transferred to a computer for editing.

Re: DPP 4 and RAW/JPEG

JRC1955 — Sun, 28 Aug 2022 22:19:21 GMT

Up to now they would go straight into Photos and I could edit the RAW pictures in the Photos app. But with the R7, Photos does not recognize the RAW pictures. So, I have been trying to figure out how to edit them in DPP 4. But DPP doesn’t seem to work for me either. I am sure it is operator error, just can’t seem to figure what it is that I am doing wrong. I put the RAW/JPEG pictures in a separate file on my desktop and DPP sees them there but then parts of the DPP edit process is greyed out.

Re: DPP 4 and RAW/JPEG

jrhoffman75 — Mon, 29 Aug 2022 00:30:58 GMT

Parts of DPP will be greyed out if you are trying to edit a JPEG.

What file type are you trying to edit and what options are you trying to use.

If you upload a R7 RAW file to this folder I will try it on my MacBook.

https://1drv.ms/u/s!ApNpngg2Z6dbg7Mi7ZgtlepZaQ_3nA?e=1Zee6g

Re: DPP 4 and RAW/JPEG

JRC1955 — Mon, 29 Aug 2022 00:39:54 GMT

Pictures say they are RAW+JPEG. Thanks for the offer John but I have no idea how to upload a picture of mine to that link. Not a big deal, I will just shoot JPEG for now until I can get a handle on DPP.

Re: DPP 4 and RAW/JPEG

jrhoffman75 — Mon, 29 Aug 2022 00:45:23 GMT

Click on the link. It will open a folder. Drag a RAW file into the folder.

Re: DPP 4 and RAW/JPEG

JRC1955 — Mon, 29 Aug 2022 00:47:16 GMT

OK. Will give it a try.

Re: DPP 4 and RAW/JPEG

JRC1955 — Mon, 29 Aug 2022 00:56:39 GMT

Beyond my level of expertise!! Sorry to waste your time. I drag a picture from my desktop to what opens when I click the link but nothing happens.

Re: DPP 4 and RAW/JPEG

jrhoffman75 — Mon, 29 Aug 2022 12:48:00 GMT

@JRC1955 wrote:
Up to now they would go straight into Photos and I could edit the RAW pictures in the Photos app. But with the R7, Photos does not recognize the RAW pictures. So, I have been trying to figure out how to edit them in DPP 4. But DPP doesn’t seem to work for me either. I am sure it is operator error, just can’t seem to figure what it is that I am doing wrong. I put the RAW/JPEG pictures in a separate file on my desktop and DPP sees them there but then parts of the DPP edit process is greyed out.

With the help of a friend who sent me two R7 RAW files I have verified that both DPP4 and Apple Photos can read and edit the R7 RAW files.

MacBook Air macOS 12.5.1

Re: DPP 4 and RAW/JPEG

JRC1955 — Mon, 29 Aug 2022 13:11:44 GMT

Thanks again for all your help John. I will keep trying.