topic Re: EOS Utility 2 - can't connect my Canon 70D in Camera Software

EOS Utility 2 - can't connect my Canon 70D

alemrak — Sun, 21 Aug 2022 18:25:18 GMT

Hi, I downloaded EOS Utility which came with EOS Utility 3 but not EOS Utility 2. That's the message I get when I try to connect my 70D:

I tried to download it separately but it still doesn't appear anywhere in my Programme Files. What should I do? I need it to download a flat-like profile.

Re: EOS Utility 2 - can't connect my Canon 70D

Waddizzle — Sun, 21 Aug 2022 21:55:06 GMT

What Operating System are you running? What version of the EOS Utility 3 did you install?

The most current versions of the EOS Utility 3 for Windows 10 will also install EOS Utility 2 at the same time. The latest version is 3.15.0.

Re: EOS Utility 2 - can't connect my Canon 70D

jrhoffman75 — Sun, 21 Aug 2022 23:49:28 GMT

Go here: Canon Support for EOS 70D | Canon U.S.A., Inc.

Download EOSU 3.13.20. It will also install EOSU2. Any later version of EOSU3 will not install version 2 along with it.

Re: EOS Utility 2 - can't connect my Canon 70D

normadel — Mon, 22 Aug 2022 15:35:03 GMT

You can also install EU 2 separately if EU 3 is already installed. They can coexist just fine, and the correct version should open for the camera you connect.

Re: EOS Utility 2 - can't connect my Canon 70D

alemrak — Mon, 22 Aug 2022 15:27:47 GMT

I uninstalled what I had before and downloaded the installer from the linked page. Still, no Utility 2. I'm running Windows 10.

Re: EOS Utility 2 - can't connect my Canon 70D

jrhoffman75 — Mon, 22 Aug 2022 15:32:31 GMT

Did you download 3.13.20 (not 3.15)?

Re: EOS Utility 2 - can't connect my Canon 70D

alemrak — Mon, 22 Aug 2022 15:34:26 GMT

I'm running Windows 10. I installed the latest version of EOS Utility from the official page. Utility 3 came with it and it's the latest version as well. Utility 2 doesn't even appear on the list of the installer.

Re: EOS Utility 2 - can't connect my Canon 70D

jrhoffman75 — Mon, 22 Aug 2022 16:06:50 GMT

You do not want to download the latest version of the EOSU3 installer if you want to get EOSU2.

You need to download version 3.13.20 or earlier. That version will install EOSU3 along with EOSU2. The Canon support site used to explain that but the new format has removed a lot of explanatory material in the apparent interest of uniformity.

Re: EOS Utility 2 - can't connect my Canon 70D

skyyrose12 — Tue, 23 Aug 2022 03:25:36 GMT

Hi John, I just wanted to say I was having this same exact issue and you helped me a lot, thank you so much!

Re: EOS Utility 2 - can't connect my Canon 70D

jrhoffman75 — Tue, 23 Aug 2022 09:49:54 GMT

Glad I could help.

Re: EOS Utility 2 - can't connect my Canon 70D

alemrak — Tue, 23 Aug 2022 11:50:56 GMT

I downloaded the 3.13.20 version and it worked. Thanks a lot!

Re: EOS Utility 2 - can't connect my Canon 70D

jrhoffman75 — Tue, 23 Aug 2022 11:59:03 GMT

Glad to be able to help.