topic Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12 in Camera Software

RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

Steveo45 — Sat, 13 Aug 2022 12:29:43 GMT

I just got the R7 and when I download my photos to PHOTOS on my Mac, the photos appear as dark boxes, not photos. I see them on the card but not in the program. I am speaking of RAW photos. Anyone know how to correct this?

Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

Waddizzle — Sat, 13 Aug 2022 14:00:09 GMT

Which program?

Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

Steveo45 — Mon, 15 Aug 2022 02:49:38 GMT

MAC has a program/app called photos. Same as on the iPad but my issue is it, on my desktop. I download everything there and the files I wish to edit I drag in photoshop or Lightroom.

Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

jrhoffman75 — Mon, 15 Aug 2022 05:27:50 GMT

macOS may not have RAW support for the R7 yet

Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

Steveo45 — Fri, 19 Aug 2022 02:25:57 GMT

I think the issue is solved. I downloaded utilities and other software from the canon site and that solved the problem

Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

Steveo45 — Sun, 28 Aug 2022 12:26:09 GMT

Issue not resolved

Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

jrhoffman75 — Sun, 28 Aug 2022 12:34:57 GMT

Digital camera RAW formats supported by iOS 15, iPadOS 15, and macOS Monterey - Apple Support

This appears to be the latest list (May 2022).

Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

kvbarkley — Sun, 28 Aug 2022 13:31:24 GMT

Yep, not supported yet. Try again with Ventura.

Re: RAW Pics from EOS R7 Appear as Dark Boxes on macOS 12

jrhoffman75 — Mon, 29 Aug 2022 12:50:20 GMT

@Steveo45 wrote:
I just got the R7 and when I download my photos to PHOTOS on my Mac, the photos appear as dark boxes, not photos. I see them on the card but not in the program. I am speaking of RAW photos. Anyone know how to correct this?

With the help of a friend who sent me two R7 RAW files I have verified that DPP4 and Apple Photos will open and edit the R7 RAW files.

MacBook Air macOS 12.5.1