topic Re: Image Transfer Utility 2 not working... how do i fix this? in Camera Software

Image Transfer Utility 2 not working... how do i fix this?

BERZERRK — Thu, 23 Sep 2021 04:31:54 GMT

This just started happening today..

I click to open the application and nothing happen, like it doesnt even try to pop up then close. I check task manager to see if its running in the background its not there. Ive uninstalled and reinstalled the app & its the same thing. Any help is grately appreciated!

Re: Image Transfer Utility 2 not working... how do i fix this?

Waddizzle — Thu, 23 Sep 2021 09:45:55 GMT

Which camera are you trying to use?

What computer and operating system are you trying to use?

If you looking to use EOS Utlity 2, then I guess you have an older model camera and using USB. Check your USB cable. Make sure that you are using a USB data cable, and not one of those USB power cables.

Re: Image Transfer Utility 2 not working... how do i fix this?

BERZERRK — Thu, 23 Sep 2021 13:23:06 GMT

i have a canon EOS M50 & im not trying to transfer through cable, i was trying through wifi

Also im on windows 10

Re: Image Transfer Utility 2 not working... how do i fix this?

Waddizzle — Thu, 23 Sep 2021 19:12:47 GMT

Use USB, because it is MUCH faster. The Wi-Fi is intended to work best with mobile devices.

Having built in Wi-Fi does not mean your camera is fully networkable. The cameras seem to use it as a longer range Bluetooth. Canon sells adapters that make cameras fully networkable.

Re: Image Transfer Utility 2 not working... how do i fix this?

adrian_ciortea — Tue, 04 Jan 2022 13:02:08 GMT

I have the same issue with IMAGE TRANSFER UTILITY 2 (Canon SX70 HS). Last year, after some win10 Pro/64bit/ update my ITU software does not start anymore. Till that time everything was OK and transfer was done automatically bi WIFI. Tried uninstall and reinstall of software but no result. How can I solve this?

Re: Image Transfer Utility 2 not working... how do i fix this?

tperk100 — Sun, 15 May 2022 20:35:26 GMT

Adrian, same problem. Found a fix yet?

Re: Image Transfer Utility 2 not working... how do i fix this?

adrian_ciortea — Mon, 16 May 2022 14:03:05 GMT

sorry but NO!

BTW Canon support SUCKS! They're just sending you to different links but nobody checked the real problem! I'll move to another brand and I'll recommend all my friends using Canon to make the same move. I hope I'll find another dumb to sell my rig...

Re: Image Transfer Utility 2 not working... how do i fix this?

tperk100 — Mon, 16 May 2022 14:29:52 GMT

Found my Fix

Control Panel (view Icons), Autoplay, scroll all the way down to devices , your cam, and tell sys what to do when connected. Mine was set to do nothing, changed it to fiirst choice (Canon Cam Window). Works great now.

Re: Image Transfer Utility 2 not working... how do i fix this?

pjchris91 — Sat, 23 Jul 2022 21:11:49 GMT

My Windows 10 machine does not show a "Canon Cam Window" as an option under Autoplay for the camera. What is Canon Cam Window?

Re: Image Transfer Utility 2 not working... how do i fix this?

pjchris91 — Sat, 23 Jul 2022 21:29:57 GMT

I have discovered that IT2 is not completely shutting down its processes when you close it. If you have run it and need to use it again, use the Task Manager to shut down any Canon Image Transfer 2 tasks that are running. Now, start IT2 and it should start up and allow you to proceed normally. This is clearly a bug.

Re: Image Transfer Utility 2 not working... how do i fix this?

andrew3081 — Sun, 02 Jun 2024 04:55:21 GMT

I had a problem trying to use Canon Image Transfer Utility 2 on my new Windows 11 laptop. The camera would not pair with the PC. I fixed this by searching my PC for Media Streaming Options and turning on media streaming. (The Canon Image Transfer software has a help file note, but it doesn't have this information as the file note only goes up to Windows 10 - it needs to be updated).

Re: Image Transfer Utility 2 not working... how do i fix this?

Stephen — Sun, 02 Jun 2024 15:46:40 GMT

Hello, andrew3081.

This is an older thread - which Canon product are you using?

Re: Image Transfer Utility 2 not working... how do i fix this?

andrew3081 — Mon, 03 Jun 2024 11:10:07 GMT

The Canon PowerShot SX740 HS digital camera