topic Re: How to update the stop motion firmware in Ukraine? in Camera Software

How to update the stop motion firmware in Ukraine?

DevaMotion — Thu, 14 Jul 2022 10:49:12 GMT

Hello friends. I am from Ukraine. I live in the city of Sumy in the east of Ukraine in the war zone. I want to install stop motion firmware on my Canon R, but I can not do it, because no service center can not help me with this because of the war. What should I do in my case? Is there any way to get the firmware in the mail and install it myself? I very much ask you to help me with this, as an opportunity to leave the country I have no and about the events in the country you yourself know. I can easily confirm my location and identity if necessary.

Re: How to update the stop motion firmware in Ukraine?

FloridaDrafter — Sat, 16 Jul 2022 00:56:36 GMT

merrit31709,

For whatever reason, the stop motion update for the EOS R is more than a typical firmware update and requires the camera be sent to a service center. The closest center to the OP is the Kyiv Representative Office, which is probably disrupted and may not be able to do the update anyway.

Re: How to update the stop motion firmware in Ukraine?

FloridaDrafter — Sat, 16 Jul 2022 00:54:49 GMT

Hello DevaMotion,

As mentioned and you probably already know, this update is more complicated than a normal firmware update. I've researched it and can't figure out why. I suspect there is more going on, like maybe some added hardware or something.

I don't see an email address for the Kyiv office, but there is a phone number (+380 (44) 490 2595). If that is not possible, their listing also shows a web address. It's a long shot, but you may be able to get some answers there. www.canon.ua

Newton