topic Re: Eos utility for R7 on Windows 10? in Camera Software

Eos utility for R7 on Windows 10?

Fleshbits — Sat, 02 Jul 2022 13:54:17 GMT

Just got my first camera, took some pictures, and now trying to figure out the ways to get them to my computer. Manual describes EOS utility and connection to my existing wi-fi. My computer does not have a wi-fi card, but is hard wired into my home network. So, I successfully set up the camera to talk to my wi-fi. I go to download the eos utility and it is not listed under driver/downloads->software for windows 10 on the R7 page. Where is it?

Re: Eos utility for R7 on Windows 10?

Waddizzle — Sat, 02 Jul 2022 14:55:19 GMT

Wi-Fi is more for remote shooting than downloading multiple images.

Have you tried connecting a USB cable? Have you tried removing the memory card and using a card reader?

Re: Eos utility for R7 on Windows 10?

Fleshbits — Sat, 02 Jul 2022 14:56:49 GMT

Ya, I can do it via usb cable, but I figure wifi downloads would be more convenient and wear out the usb port less.

Re: Eos utility for R7 on Windows 10?

jrhoffman75 — Sat, 02 Jul 2022 15:52:07 GMT

EOS Utility 3.15.10 for Windows

Re: Eos utility for R7 on Windows 10?

Fleshbits — Sat, 02 Jul 2022 16:28:53 GMT

Running that software results in an error "camera not recognized", so I am going to guess they haven't gotten around to actually supporting the R7 in their software.

Re: Eos utility for R7 on Windows 10?

shadowsports — Sat, 02 Jul 2022 17:12:33 GMT

Greetings,

Connecting to your camera's USB port won't hurt or damage it if done with care. I've connected my 6D2 more times than I can count. The key is not to allow put force or strain on the port. The R7 doesn't have a cable protector, so just be careful and you won't have any problems.

Re: Eos utility for R7 on Windows 10?

Tronhard — Sat, 02 Jul 2022 19:19:22 GMT

If you simply want to download images to the computer, you don't need the EOS utility.

Just turn the camera off
Remove the card with the images you want to transfer
Put it into a SD card reader, either built in to your computer, or via a USB reader
When you do so the computer should see the card as a new drive.
Just select your images and copy them across to a folder on your computer and you're sorted!

This is simple, reliable, doesn't drain your camera battery and doesn't require software that you need to install.

When you have copied your files and confirmed that they are on your computer, put the card back in the camera and then format the card(s) there. Don't just delete files - this can cause file fragmentation on the card and corrupt it. Formatting the cards cleans them properly. Recommend you do this each time so you are not embarrassed to discover your cards got filled up in the middle of a shoot.

Re: Eos utility for R7 on Windows 10?

jrhoffman75 — Sat, 02 Jul 2022 20:43:19 GMT

The update notes and the manual both state R7 supported. Is Wi-Fi turned off on your camera?

Re: Eos utility for R7 on Windows 10?

Fleshbits — Sat, 02 Jul 2022 22:40:53 GMT

The camera sees the wifi and the wifi sees the camera. It is a connected devices according to my router.
Futhermore, the EOS software wouidn't report unsupported camera, If it didnt see a camera. It as available to choose from a list, and then software errors out when chosen.

Re: Eos utility for R7 on Windows 10?

Fleshbits — Sat, 02 Jul 2022 22:42:32 GMT

This is a workaround. I am able to get my pictures, and I appreciate that, but I'd still like a working version of the software, so I can explore all features my camera is supposed to provide.

Re: Eos utility for R7 on Windows 10?

jrhoffman75 — Sun, 03 Jul 2022 10:55:28 GMT

Give Canon a call at 1-800-OK-CANON.

Re: Eos utility for R7 on Windows 10?

Waddizzle — Sun, 03 Jul 2022 11:40:22 GMT

First and foremost, just because the camera is able to communicate using established Wi-Fi protocols does not mean that the camera is fully networkable.

Wi-Fi is most commonly use with smart devices running the Canon Connect app. This connection is achieved by first connecting using Bluetooth.

It has been a while since I tried with my 6D, but to connect to a PC you need to run the EOS Utility Launcher GUI. Go into Start Menu, expand the Canon Utilities folder, and run an app called “EOS Utility”. This app should prompt you to begin the Wi-FI / LAN connection process.

Re: Eos utility for R7 on Windows 10?

SamSpritzer — Thu, 18 Aug 2022 20:59:04 GMT

What is the point of the utility if it doesn't perform as expected? In my case, my camera appears on the wifi map but it doesn't show up in the utility.