topic Re: CR-2 AF Retinal Camera in Camera Software

CR-2 AF Retinal Camera

freudipe — Mon, 25 Apr 2022 18:37:56 GMT

Does anyone know if there is an upgrade for the Retinal imaging software for the Canon CR-2 AF Retinal Camera?

My State intranet recently stopped recognizing my Retinal Camera due to the fact that it has Windows 7 operating system. I need to know if there is an upgrade to make it compatible with Windows 10?

Thank you if anyone can help with this.

Paul F.

Re: CR-2 AF Retinal Camera

Stephen — Mon, 25 Apr 2022 18:50:12 GMT

Hello!

Canon Medical Systems aren't supported here on the Canon Community Forums. You'll want to reach out to them directly.

The site for the CR-2AF is HERE.
For product service,
call our 24-hour ASSIST operators
(800) 521-1968

Re: CR-2 AF Retinal Camera

freudipe — Wed, 27 Apr 2022 11:27:00 GMT

Thank you. I just sent them a message.

Re: CR-2 AF Retinal Camera

freudipe — Mon, 09 May 2022 15:32:27 GMT

I hate to ask but do you have any contact with the product service people?

I sent a message back on 4/27, just before I responded to your message.

No-one has responded to my question.