topic Re: Image Transfer Utility 2 - unable to select Network storage location (NAS) in Camera Software

Image Transfer Utility 2 - unable to select Network storage location (NAS)

mikep2021 — Tue, 16 Feb 2021 22:15:54 GMT

Hi,

I am wondering is it me or is it some stupid Canon's bug: I tried both Mac and Windows 10, and I am unable to select a network (or mapped drive on Win) for "Image Saving Location". Having NAS is not uncommon these days.

Anyone tried? Is there a workaround?

Thanks,

Mike

Re: Image Transfer Utility 2 - unable to select Network storage location (NAS)

shadowsports — Wed, 17 Feb 2021 14:40:28 GMT

Greetings,

After the (pairing) connection is made to the computer and you press the computer icon in the utility, what happens if you select "Set Destination Folder"? and specify the path to your NAS?

Potential issues I see:

Permissions

Entering an Incorrect path

Re: Image Transfer Utility 2 - unable to select Network storage location (NAS)

mikep2021 — Wed, 17 Feb 2021 16:19:52 GMT

The error is always "Cannot write to the selected folder.

Select another folder.", no matter what NAS or other PC's mapped drive I choose, even if it is a mapped drive to the same box, and it is perfectly writable.

So, no it is not a permission issue or an incorrect path.

I'd love to hear from people that are actually doing it, and if they had to do it in any specific way.

Re: Image Transfer Utility 2 - unable to select Network storage location (NAS)

conductor — Fri, 23 Apr 2021 21:57:07 GMT

File %appdata%\CANON INC\ImageTransferUtility\AppInfo.xml contains path to save folder. Try to change it there.

Re: Image Transfer Utility 2 - unable to select Network storage location (NAS)

NJRawling — Wed, 23 Feb 2022 19:45:27 GMT

Changing the path in the AppInfo.xml works but would be great if Canon could fix software so you could save to a mapped network drive.

Re: Image Transfer Utility 2 - unable to select Network storage location (NAS)

mikep2021 — Thu, 24 Feb 2022 01:57:56 GMT

and if you are on MacOS:

#read current: defaults read com.canon.ImageTransferUtility2 SaveRootFolder #write desired location: defaults write com.canon.ImageTransferUtility2 SaveRootFolder /Volumes/MyVolume/MyPath