topic Re: issue with EOS R5 firmware v1.5.1 upgrade in Camera Software

issue with EOS R5 firmware v1.5.1 upgrade

meiyong — Tue, 22 Feb 2022 16:43:41 GMT

I recently receive an email from Canon that the new firmware v1.5.1 for EOS R5 is available. I downloaded the firmware file, eosr5-v151-mac.dmg, to my iMac desktop computer. However, I tried to open this file by clicking it (to produce .fir file), but nothing happened. Anyone has seen the same issue? I appreciate any information on how to resolve it. My computer uses MacOS Monterey, version 12.2.1

Re: issue with EOS R5 firmware v1.5.1 upgrade

jrhoffman75 — Tue, 22 Feb 2022 20:24:14 GMT

Try this:

1. In Finder Preferences check show External Drives.

2. when you double click the .dmg file then you should see a disk icon appear.

3. double click that icon and it should open a folder that has the .fir file and a folder with instructions.

Re: issue with EOS R5 firmware v1.5.1 upgrade

meiyong — Tue, 22 Feb 2022 22:44:25 GMT

Hi John,

Thanks for your suggestion.

However, when I click the .dmg file, I did not see a disk icon appear.

Mei

Re: issue with EOS R5 firmware v1.5.1 upgrade

meiyong — Tue, 22 Feb 2022 22:48:09 GMT

Hi John,

Sorry that now I did see a disk icon, which contains the .fir file. Previously, I only looked my download directory which contains the .dmg file. Thanks so much!

Mei