topic Re: Failed to save images via Eos Remote to Iphone X in Camera Software

Failed to save images via Eos Remote to Iphone X

MyThy177 — Sun, 09 Jun 2019 15:41:54 GMT

Hi,

I have a Canon 70D and saving images using EOS Remote App on my Iphone X. I've not had any problems saving images using this app up until yesterday. It now says "Failed to save images" but it will allow me to delete images on the app itself as well as email the same images.

I've deleted the App from my phone, re-downloaded it. Also deleted the wifi settings on my Canon and reinstalled both app and re-set up the wifi connection. SAME THING HAPPENS with "failed to save images."

It cannot be the memory card bc I have 45GB left of memory on a 64GB card so that can't be it. PLEASE HELP! Thank you!

Re: Failed to save images via Eos Remote to Iphone X

Waddizzle — Sun, 09 Jun 2019 16:41:33 GMT

What changed? Did your phone update itself? Are you shooting as JPG or RAW?

Re: Failed to save images via Eos Remote to Iphone X

MyThy177 — Mon, 10 Jun 2019 12:50:24 GMT

Nothing changed. Using iOS 12.3.1 and EOS Remote version 1.3.1.0.

I've been shotting in RAW as well.

What do you think this could be?

Re: Failed to save images via Eos Remote to Iphone X

Waddizzle — Tue, 11 Jun 2019 00:05:34 GMT

@MyThy177 wrote:
Nothing changed. Using iOS 12.3.1 and EOS Remote version 1.3.1.0.
I've been shotting in RAW as well.

What do you think this could be?

I suggest that you contact Canon Support by phone.

Re: Failed to save images via Eos Remote to Iphone X

Ejluzar — Tue, 25 Jun 2019 03:44:28 GMT

I am having the exact same issue

Re: Failed to save images via Eos Remote to Iphone X

P51girl — Tue, 30 Jul 2019 01:32:35 GMT

I am having the same problem. Any resolutions?