topic Re: EOS Utility 3 Settings Grayed Out in Camera Software

EOS Utility 3 Settings Grayed Out

Amoviel — Tue, 22 Nov 2016 22:55:20 GMT

I have updated the latest EOS Utility, 3.5.10 on my Mac. When I plug in my Canon 6D, all 3 items on the main page are highlighted, but when I click on Camera Settings, all the settings are grayed out and I can't click on them.

Any ideas?

Thanks!

Re: EOS Utility 3 Settings Grayed Out

jrhoffman75 — Tue, 22 Nov 2016 23:40:13 GMT

Is WiFi turned off?

Re: EOS Utility 3 Settings Grayed Out

Amoviel — Wed, 23 Nov 2016 00:05:23 GMT

I am plugging it in directly to my computer with a USB Cable. Do I need Wi-fi?

Re: EOS Utility 3 Settings Grayed Out

jrhoffman75 — Wed, 23 Nov 2016 00:10:46 GMT

No. But if wifi is on USB communication is off. Also, what computer operating system.

Re: EOS Utility 3 Settings Grayed Out

Amoviel — Wed, 23 Nov 2016 00:10:44 GMT

Oh okay, yea the Wifi is off.

Re: EOS Utility 3 Settings Grayed Out

jrhoffman75 — Wed, 23 Nov 2016 00:14:13 GMT

Re: EOS Utility 3 Settings Grayed Out

Amoviel — Wed, 23 Nov 2016 00:32:16 GMT

Turns out it didn't like that it was on the video setting instead of picture setting. Thanks!

Re: EOS Utility 3 Settings Grayed Out

MarcosBR — Fri, 19 Oct 2018 15:28:44 GMT

Hello everyone, it's pretty simple, just make sure the camera is on picture mode NOT video mode, you can even switch with the camera on while plugged into the computer, the menu options should turn white right away!

Re: EOS Utility 3 Settings Grayed Out

Sven62 — Wed, 15 Feb 2023 21:16:46 GMT

BINGO! Thank you!

Re: EOS Utility 3 Settings Grayed Out

devinlondeck — Wed, 20 Nov 2024 19:04:33 GMT

Mine is on photo mode and still does not work. Does it need to be plugged in via cable or is WiFi ok?