topic Re: PS CC 2017 and Canon Print Studio Pro in Camera Software

PS CC 2017 and Canon Print Studio Pro

Chiotas — Sun, 06 Nov 2016 11:28:07 GMT

Hi mates,

Since I updated to CC2017 I'm no more able to use Canon Print Studio Pro (latest 2.1 for Mac).

Actually is no more present in the Automate menu, and even if I try to reinstall the plugin I receive an error (Impossible to create a folder + Impossible to install)

Am I the only one? Is there any trick?

Best

Re: PS CC 2017 and Canon Print Studio Pro

RobertTheFat — Sun, 06 Nov 2016 12:28:04 GMT

The "Announcements" section of this forum seems to suggest that a fix may have come out four days ago.

Re: PS CC 2017 and Canon Print Studio Pro

Chiotas — Sun, 06 Nov 2016 16:44:23 GMT

Thanks Robert! Unfortunately still not able to install 😞

Re: PS CC 2017 and Canon Print Studio Pro

jrhoffman75 — Sun, 06 Nov 2016 23:46:06 GMT

I'm away from my MacBook, so I can't tell you exact files, but if you go into the PS2017 folder you can find the path to the plugin folder.

Then, when you run the PSP installer it will give you the option of manually selecting a path for the installation.

Re: PS CC 2017 and Canon Print Studio Pro

jrhoffman75 — Mon, 07 Nov 2016 00:24:38 GMT

Found this on DPReview.

"If you will put your plug-ins in Program Files/Common Files/Adobe/Plug-Ins/CC folder, you will not have to re-install your plug-ins with every release. I have them there and found all my Nik plug-ins along with Topaz intact in PS CC 2017"

Fred Miranda

http://www.fredmiranda.com/forum/topic/1458878

Re: PS CC 2017 and Canon Print Studio Pro

jrhoffman75 — Mon, 07 Nov 2016 16:48:49 GMT

Got home to my computer.

For MaBook: 1. go into finder. 2. locate Photoshop CC2015 folder. 3. open folder, click open Plugins folder and copy everything in folder. 4. open PSCC2017 folder and paste the copied items into the Plugins folder.

Re: PS CC 2017 and Canon Print Studio Pro

mrosphoto — Sun, 08 Jan 2017 00:02:57 GMT

Tried that but I found that when I am in the Print Studio Pro it won't recognize the Pro1000 printer even though it is up an running and I can print to it directly from the photoshop print menu

Re: PS CC 2017 and Canon Print Studio Pro

GaelicMemories — Mon, 20 Nov 2017 20:26:35 GMT

Purchased the Canon Pro-10s running iMac with High Sierra with the latest Canon drivers and Canon Studio Pro print,. The plugging for Studio Print installs into Photoshop CC 2018. Under automate there are two options Canon layout and Canon Studio Print Pro. Firstly the Canon layout won’t open, the Canon Studio opens and I can configure the settings, I click to Print and a box confirms my settings
Search instead for Purchased the Canon Pro-10s running lMac with High Sierra with the latest Canon drivers and Canon Studio Pro print,. The plugin for Studio Print installs into Photoshop CC 2018. Under automate there are two options Canon layout and Canon Studio Print Pro. Firstly the Canon layout won’t open, the Canon Studio opens and I can configure the settings, I click to Print and a box confirms my settings, confirming these I send to print, Photoshop immediately crashes and a message in the Print Studio box file not found. To add insult to injury when Photoshop is restarted it fails to remember the file I was trying to print. I have tried a number of times to resolve, used preview pdf and the preview is just a nest of lines and ruined two A3+ Platinum Plus papers.

There is definitely an issue with the Canon software and the Mac OX especially within Photoshop CC, it’s detailed on many forums but it appears that each company is pointing the finger at each other, whilst their loyal customers suffer the frustrations and loss of ink and paper.

Its about time Canon, Adobe and Apple to get this sorted and if they can’t then compensate those who choose to invest in their companies, I purchased my Canon printer based on the advertised features and compatibility with my chooser pc system, if these features don’t work then surely that’s a breach of contract. Here in Ireland we don’t get subsidies and cash backs like you guys in the US this printer cost me £500+ no free paper bundles like buy 1 get 4 free.

High Sierra has been available for sometime now, surely enough time to fix any issues identified by users. I just would like the printer to work is that really too much to ask?

As for the quality of the printer when I manage to coax into printing it’s amazing, blown away with the quality but it’s such a battle, time I could use running my photography business.

Re: PS CC 2017 and Canon Print Studio Pro

jrhoffman75 — Mon, 20 Nov 2017 20:44:17 GMT

See here. Everything works as intended on my computers. The thread says PS CC 2017; your post and my example is for PS2018 (but it also worked fine in 2017).

http://community.usa.canon.com/t5/Professional-Photo-Printers/Print-Studio-Pro-Compatibility-with-Photoshop-CC-2018/m-p/222496#M4887

Re: PS CC 2017 and Canon Print Studio Pro

GaelicMemories — Mon, 20 Nov 2017 20:46:04 GMT

Many thanks, will have a look at the thread hopefully it can assist me resolving the issues.

Re: PS CC 2017 and Canon Print Studio Pro

GaelicMemories — Mon, 20 Nov 2017 21:07:09 GMT

Hi John, I have already installed the the files manually with the exact same results as I mentioned. I have also uninstalled Photoshop CC and cleared all the Canon software, reinstalled Photoshop and the Canon software to no avail. I have spoken with Canon UK but still no solution to the issue of Canon Studio Pro Print crashing Photoshop. As you can imagine I have many many photos with three back up drives, my next move is to format and reinstall a fresh Sierra OX.

In the drivers section in Canon.ie it only list drivers for Maverick and El Capitan yet Canon Asia lists High Sierra compatibility there does not appear to be any conformity standard.

I will continue to seek a workable resolution, I can print from the photo review app on the iMac from the rear tray but not from the manual feed so I’m limited to the paper weights I can use.

Thanks for you kind and swift response it’s appreciated.

Re: PS CC 2017 and Canon Print Studio Pro

jrhoffman75 — Tue, 21 Nov 2017 00:14:50 GMT

Hi. Lets try some things before you do a reinstall.

1. is this the driver you are using: https://www.canon.co.uk/support/consumer_products/products/printers/inkjet/pixma_pro_series/pixma_pro-100s.aspx?type=drivers&language=EN&os=macOS 10.13 (High Sierra)

2. Go into the Canon Utyilities->Print Studio Pro app folder an run the plugin install app.

3. When you go th System Preferences->Printers & Scanners do you see the IJ series printer or the Bonjour printer?

Re: PS CC 2017 and Canon Print Studio Pro

GaelicMemories — Tue, 21 Nov 2017 00:21:24 GMT

Hi John

It’s midnight here now, will respond tomorrow and thanks for your kind assistance.