topic Re: G9X in Camera Software

G9X

kososmiffy — Fri, 07 Oct 2016 19:16:20 GMT

Hi recently bought the G9X , didn't come with software disc and I'm shooting RAW. Been on Canon website and entered serial number of the camera to download the conversion software, when it's download and I try to open it the computer says there is no programming to support it. Any ideas please ? Regards Smiffy.

Re: G9X

diverhank — Fri, 07 Oct 2016 20:30:48 GMT

@kososmiffy wrote:
Hi recently bought the G9X , didn't come with software disc and I'm shooting RAW. Been on Canon website and entered serial number of the camera to download the conversion software, when it's download and I try to open it the computer says there is no programming to support it. Any ideas please ? Regards Smiffy.

You can go here:

https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/support-point-and-shoot/powershot-g-series/powershot-g9

Click on Drivers and Downloads; Choose your operating system, then select Software then download the ones you need. For RAW processing, you need Digital Photo Professional (DPP)

BTW, what operating system are you using? You need to make sure you select the correct one for your computer.

Re: G9X

jrhoffman75 — Mon, 31 Oct 2016 00:30:20 GMT

You need to choose Leopard OS in order to install DPP. All the other ones are updaters that need an installed version to update.

Re: G9X

kososmiffy — Mon, 31 Oct 2016 07:26:21 GMT

Thank you for your reply.

Re: G9X

kososmiffy — Mon, 31 Oct 2016 07:27:34 GMT

Thank you so much for the advice and link.