topic Re: Cannon Camera app in Camera Software

Cannon Camera app

MerionTulips — Wed, 07 Sep 2016 00:01:43 GMT

I have about 700 pictures on my camera. Was using the app to transfer to my iPad. I was able to transfer 250 but can't figure out how to transfer the rest. There is plenty of space on my iPad so that is not the issue. Has anyone else had this problem?

Re: Cannon Camera app

Tiffany — Wed, 07 Sep 2016 21:53:11 GMT

Hi Merion,

Welcome to the Canon Forum! So that the Community can help you better, we will need to know what model camera you are using.

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Re: Cannon Camera app

kvbarkley — Wed, 07 Sep 2016 21:47:27 GMT

Tiffany, your CLICK HERE is not a link.

Re: Cannon Camera app

Tiffany — Wed, 07 Sep 2016 21:54:40 GMT

Oh no, sorry about that! Please try the link again. Thank you.

Re: Cannon Camera app

MerionTulips — Wed, 07 Sep 2016 23:41:47 GMT

I have a G5X. It is brand new

Re: Cannon Camera app

Richard — Fri, 09 Sep 2016 03:26:38 GMT

Hi MerionTulips,

Thanks for taking the time to post.

The maximum number of images you'll be able to wirelessly transfer at once is 500. This number can vary substantially because of issues such as battery power and signal strength.

Since you're only able to transfer 250 images at once, we recommend limiting the number of images you transfer to 250 or so, then send the next 250 images.

Re: Cannon Camera app

MerionTulips — Fri, 09 Sep 2016 03:34:03 GMT

So I am not sure how to select groups of pictures. I think when I connected camera to my iPad, the images just started to transfer. I will have to try to figure that out