topic Re: DC adapter/ battery replacement for EOS R7 in Camera Accessories

DC adapter/ battery replacement for EOS R7

xmedic9 — Fri, 23 Dec 2022 03:10:44 GMT

Anyone have a working DC adapter with the R7? There is a RFD DR-E6, and a DR-E6. On the R7 the C and T terminals are together next to the + and - terminals. All of the aftermarket DR-E6 adapters, that I have found, have the C and T terminals on opposite sides of the + and - terminals. The adds for these say that the placement doesn't matter, I don't think that's the case. I like to ask Canon support but, I can't break out of the endless loop on their website to even send an email, or chat with a support rep.

Re: DC adapter/ battery replacement for EOS R7

Waddizzle — Fri, 23 Dec 2022 05:54:41 GMT

Welcome to the forums.

If you are experiencing issues with third party gear, then ask the third party gear manufacturer about the issues. Canon cannot take responsibility for third party gear being fully compatible. Why should they?

Re: DC adapter/ battery replacement for EOS R7

xmedic9 — Fri, 23 Dec 2022 17:53:39 GMT

I'm looking for information on the Canon DC adapter. The problem I'm having with Canon support is contacting them at all about any issue from the Canon USA site. I can email Canon with ease from the Canon CA. site. Of course, I would not contact Canon for support on third party products.

Re: DC adapter/ battery replacement for EOS R7

shadowsports — Fri, 23 Dec 2022 18:18:11 GMT

The Canon sales team will be happy to answer any questions you have about Canon products.

800-385-2155.

Re: DC adapter/ battery replacement for EOS R7

Waddizzle — Fri, 23 Dec 2022 20:46:43 GMT

“ I would not contact Canon for support on third party products. “

Except for the fact that you are either looking for support for third party products, or you are asking for proprietary design and engineering information.

Re: DC adapter/ battery replacement for EOS R7

xmedic9 — Fri, 23 Dec 2022 21:57:08 GMT

The purpose of this forum is the exchange of helpful information, not snarky remarks. Why bother waisting your time simply to be rude?

Re: DC adapter/ battery replacement for EOS R7

jrhoffman75 — Sat, 24 Dec 2022 00:57:48 GMT

According to the Canon eStore site the DR-E6 is for the 7D, the R7 is not listed.

The Canon manual for the R7 does list the DR-E6 as compatible.

According to Internet search the C and T terminals are used by the charger.

Re: DC adapter/ battery replacement for EOS R7

xmedic9 — Fri, 23 Dec 2022 22:38:06 GMT

Thank you, that's most helpful.

Re: DC adapter/ battery replacement for EOS R7

Waddizzle — Sat, 24 Dec 2022 01:26:02 GMT

My apologies if you feel I am being rude. I presented you with the facts. Good luck.