topic Re: My computer wont detect my Canon vixia hf r400 in Camcorders https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/61635#M992 <P>Put the camera into AVCHD mode before connecting it to the computer.</P> Wed, 15 Jan 2014 01:24:44 GMT Yella 2014-01-15T01:24:44Z My computer wont detect my Canon vixia hf r400 https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/61459#M991 <P>Please Help me.&nbsp;My computer wont detect my Canon vixia hf r400 im running windows 8 and I tried everything from installing the drivers to the USB ports, I have my ports in legacy mode and still wont detect. I have USB 3.0 ports but I can't imagine it not being backwards compatible. What can I do to get my computer to recognize it. It only detects when I have a memory card in the camcorder but that is like just having the card in a SD slot on my computer. No software that come with it will detect it either.</P> Tue, 14 Jan 2014 09:14:25 GMT https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/61459#M991 JJJointer 2014-01-14T09:14:25Z Re: My computer wont detect my Canon vixia hf r400 https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/61635#M992 <P>Put the camera into AVCHD mode before connecting it to the computer.</P> Wed, 15 Jan 2014 01:24:44 GMT https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/61635#M992 Yella 2014-01-15T01:24:44Z Re: My computer wont detect my Canon vixia hf r400 https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/176916#M993 <P>This does not help.&nbsp; I already have the camera in this mode.</P> Sun, 19 Jun 2016 21:52:22 GMT https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/176916#M993 thripsey 2016-06-19T21:52:22Z Re: My computer wont detect my Canon vixia hf r400 https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/177199#M994 <P>What version of Windows are you using? &nbsp;Are you connecting with a USB cable? &nbsp;Is the video stored on the camcorders internal memory? &nbsp; I'm guessing the camcorder does not show up as a storage device in Windows Explorer or Finder if using a Mac.</P> Wed, 22 Jun 2016 20:19:32 GMT https://community.usa.canon.com/t5/Camcorders/My-computer-wont-detect-my-Canon-vixia-hf-r400/m-p/177199#M994 VideoGeek 2016-06-22T20:19:32Z