topic Re: Delay on start-up: reading the memory card in Camcorders

Delay on start-up: reading the memory card

cheerful — Wed, 23 Oct 2013 00:18:17 GMT

Vixia M40

On start-up, there is a delay before it can record video. If I press the record button, it will pop up "reading the memory card". This is quite annoying as it leads to missing opportunities. I used to have a HF200 which does not have this problem.

It seems to be scanning the card for photo/video, as the delay increases with number of clips.

I am using a class 10 cards.

Any setting to avoid this delay?

Thanks

Re: Delay on start-up: reading the memory card

Tim — Thu, 24 Oct 2013 20:54:55 GMT

Hello cheerful,

At this time there isn't a published method to avoid getting this message. Try a different memory card in the camcorder to see if it persists with another card. If it continues to happen, then your camcorder may require evaluation. We apologize for any inconvenience that this may cause you at this time.

To set up the VIXIA HF M40 for repair, please arrange this through our web site through this link.

If this is an urgent matter, please contact technical support through our Support and Service website.

Re: Delay on start-up: reading the memory card

cheerful — Fri, 25 Oct 2013 23:00:07 GMT

This is a recently purchased refurbished product, bought directly from canon. I've tried 3 different cards, all class 10. So it's not a problem of the card. And this happens with the internal flash memory as well.

Are you saying this is actually a defective product? If so, I'd like to have a replacement.

Thanks

Re: Delay on start-up: reading the memory card

cheerful — Fri, 01 Nov 2013 02:42:25 GMT

I just bought another M40. Exact same behavior. Is this a design flaw?