topic Re: Vixia HF G30 - audio delay while monitoring with headphones in Camcorders

Vixia HF G30 - audio delay while monitoring with headphones

jakeman3 — Tue, 03 Sep 2013 23:38:00 GMT

Vixia HF G30 - I get audio delay (about a second) while monitoring live audio with headphones. It happens with the built in mics or with an external mic.. Please tell me there's a fix and that a camcorder of this level doesn't have a problem that was corrected 20 years ago.

Re: Vixia HF G30 - audio delay while monitoring with headphones

Mykolas — Sat, 07 Sep 2013 14:18:37 GMT

Hi jakeman3!

Thanks for the post!

Do you see the same delay if you playback the recorded video directy on the camcorder or after downloading it?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: Vixia HF G30 - audio delay while monitoring with headphones

jakeman3 — Sat, 07 Sep 2013 17:42:29 GMT

1st off Mike...thank you for the reply & question. Often time manufacturers leave users hanging out to dry.

The audio delay is there only when I monitor live audio.

It doesn't matter if I'm using the camera mic of an external mic.

It doesn't matter if a SD card is in A or B slot or not at all.

It doesn't matter is the card slot door is open or closed.

It doesn't matter what format I'm using. I did a test recording in all of them.

It doesn't matter if the camera is in PAUSE or RECORD.

When I PLAYBACK the recordings (all formats) in the camera, the audio is in sync.

Even the PDF manual mentions audio delay on page 85. I've made the adjustment it suggest.

I found LINE OUT to be less objectionable but the delay is still there.

The audio is also in sync when they're ingested into the computer & during editing.

And BTW, the computer is new & VERY high powered. I hope this info is helpful.

It's apparent the problem is in the camera & Canon is aware of it (PDF pg 85).

I just hope someone there considers this "bug" unacceptable & is working on a patch.

Thank you again, Mike for your interest & time. Feel free to ask more questions.

Re: Vixia HF G30 - audio delay while monitoring with headphones

jakeman3 — Thu, 12 Sep 2013 22:13:52 GMT

Michael, Michale, Michael ....I don't know how to make this any clearer.

When standing behind the camera & viewing the OLED panel with headphones on, all the sound I hear thru the headphones is slightly delayed from the live / real time sound. It sounds like slapback or an echo.

Have "talent" stand in front of the camera & clap their hands, The live image on the OLED panel is in sync with the talent.

But the audio you hear thru the headphones will be slightly delayed. This is VERY distracting. Especially during dialog.

BUT...when that RECORDING is played back thru the camera, the audio IS in sync with the video.

The audio & video is also in sync on the time line of my NLE.

So....my suggestion is to figure out why the audio sync problem exist, correct it & make that correction available to registered owners.

Thanks much.... Jakeman3 - Torrance, Ca