https://community.usa.canon.com/t5/Camcorders/Optura-50-failure-to-capture/m-p/37807#M720 <P>I have an Optura 50 but have been unable to capture for the last two years and wonder why because I have done it in the past using the same cord. Is there something I don't know about? I am using Pinnacle Studio</P> Tue, 27 Aug 2013 23:52:13 GMT larryn6 2013-08-27T23:52:13Z https://community.usa.canon.com/t5/Camcorders/Optura-50-failure-to-capture/m-p/37807#M720 <P>I have an Optura 50 but have been unable to capture for the last two years and wonder why because I have done it in the past using the same cord. Is there something I don't know about? I am using Pinnacle Studio</P> Tue, 27 Aug 2013 23:52:13 GMT https://community.usa.canon.com/t5/Camcorders/Optura-50-failure-to-capture/m-p/37807#M720 larryn6 2013-08-27T23:52:13Z https://community.usa.canon.com/t5/Camcorders/Optura-50-failure-to-capture/m-p/38187#M721 <P>Hi larryn6!</P><P>&nbsp;</P><P>Thanks for posting!</P><P>&nbsp;</P><P>It is likely that the Firewire cable you are using is to blame here.&nbsp; Try using a different Firewire cable to connect.</P><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A target="_blank" href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer">Contact Us</A>.</P> Sun, 01 Sep 2013 14:13:08 GMT https://community.usa.canon.com/t5/Camcorders/Optura-50-failure-to-capture/m-p/38187#M721 Mykolas 2013-09-01T14:13:08Z