topic Re: Vixia HFm500 camcorder, problems with play back. in Camcorders

Vixia HFm500 camcorder, problems with play back.

sisko67 — Sun, 04 Aug 2013 02:17:38 GMT

I have a Vixia HF M500 camcorder. I am using a PNY Professional 16GB, Class 10 SDHC card. When I try to access the AVCHD video I have on the card, via the playback button, I get a yellow [?] instead of a thumbnail of the video on the card. I have gone through the manual twice now and can find NO reference to the yellow [?], can any one help, please?

Thank you

Re: Vixia HFm500 camcorder, problems with play back.

Mykolas — Mon, 12 Aug 2013 10:32:22 GMT

Hi sisko67!

Thank you for the post!

The yellow "?" indicates corrupted video files are on the card.

Have you recently formatted/initialized the card?
Do you have this problem with other cards?

If this is a time sensitive-matter, additional support options are available at Contact Us.

Re: Vixia HFm500 camcorder, problems with play back.

sisko67 — Mon, 12 Aug 2013 14:19:26 GMT

Thank you very much for the reply. I reformatted my card, then set up the camera and taped for about 30 min. straight. When I went into replay everything worked as you said. I then reformatted all my cards for the future. Again, thank you very much!