topic Re: VIXIA HF G70 Grey Box at top on screen in Camcorders

VIXIA HF G70 Grey Box at top on screen

msnow28 — Fri, 29 Mar 2024 12:37:57 GMT

I've searched for this for a couple weeks now and I can't figure out that this grey box is from. The camera is a HF G70. Any help would be GREATLY appreciated. I have done a factory reset turned off the display from the side of the camera.

Re: VIXIA HF G70 Grey Box at top on screen

Danny — Fri, 29 Mar 2024 12:39:05 GMT

Thanks for joining the conversation, msnow28! Is this gray box only appearing on the camera's LCD screen or does it appear to be part of your video footage? That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: VIXIA HF G70 Grey Box at top on screen

msnow28 — Fri, 29 Mar 2024 13:47:01 GMT

It's on both the LCD and the output footage. Using them as live stream cams. Power plugged in, no battery, HDMI into an ATEM.

Re: VIXIA HF G70 Grey Box at top on screen

Dgolfer59 — Mon, 01 Apr 2024 05:16:53 GMT

It's grey on mine as well. Unless I'm running the camcorder then it shows a red dot. Mine comes out When I'm live streaming.

Re: VIXIA HF G70 Grey Box at top on screen

IamintheUK — Mon, 01 Apr 2024 08:40:35 GMT

That grey box is merely an indicator that turns red to show when you are recording.

I can only go by the G40 that I had. There was a menu item called Output Onscreen Displays in which you could select either on or off. You could still have the displays on on the camera screen but this would stop all of them going out over HDMI, including that recording indicator.

I would be surprised if the G70 didn't have this function.

Re: VIXIA HF G70 Grey Box at top on screen

msnow28 — Mon, 01 Apr 2024 10:44:19 GMT

Thank you! I will check that again. I though I had that selected. We are using a 3 camera shoot, so maybe i missed this single one.