topic Re: Canon Camcorder MP4 file issue in Camcorders

VIXIA HF R800 Image split in half

qwerty17 — Tue, 26 Mar 2024 13:56:31 GMT

I recorded a video on a canon camcorder. However, when playing at the video, it split in half. Is there a way to fix this?

Re: Canon Camcorder MP4 file issue

shadowsports — Tue, 19 Mar 2024 06:35:40 GMT

Greetings ,

Likely so. Let us know what model you have and we'll see what we can do to help. The files may have a 4 GB size limit but again we need to know what model you own.

Links to tool removed.

Re: Canon Camcorder MP4 file issue

qwerty17 — Tue, 19 Mar 2024 03:44:06 GMT

Thank you, I will try that MP4 join tool. The camcorder is a Sony - HDRCX405 Camcorder

Re: Canon Camcorder MP4 file issue

kvbarkley — Tue, 19 Mar 2024 04:53:23 GMT

I don't think he means split in half by time, but split in half in the middle. Look at the screenshot.

OP: Generally, you can't play back a movie made on another camera - especially another brand! I suggest you view it on a PC.

Re: Canon Camcorder MP4 file issue

shadowsports — Tue, 19 Mar 2024 06:52:16 GMT

Hi Qwerty17,

Sorry I was on my mobile device when I replied earlier. I thought your picture was a title screen of a home movie 🤣 A bad stitch together (sorry)

Your post says the file was recorded on a Canon device. In a later reply, you indicated you have a Sony product?

It doesn't look like your device is happy to playback files recorded on another product. My advice would be to pick one or the other. The software I reference is for joining mp4 files generated on a Canon Camera which are split due to the size of the files... not the picture being split in two because it was recorded on one device and being played back on another.

Thankfully, kvbarkley pointed out your what appears to be your issue.

Re: Canon Camcorder MP4 file issue

qwerty17 — Tue, 19 Mar 2024 11:41:45 GMT

Hi, I'm sorry. It was a canon vixia HR R800. I don't know why I said sony. When I play the video on my computer it forms a split in between the video. But I will try that tool you mentioned today

Re: Canon Camcorder MP4 file issue

kvbarkley — Tue, 19 Mar 2024 13:12:57 GMT

Is the video split into two files, or does the whole video look like a split screen like you showed?

The tool mentioned won't fix a split screen. I have no idea what happened there.

Re: Canon Camcorder MP4 file issue

qwerty17 — Tue, 19 Mar 2024 13:25:28 GMT

The whole video has a split. What's weird is that not only is it split but the video is altered like majority of the person's body is on the right and his arm is on the left. Like it's split but also switch it around.

Re: Canon Camcorder MP4 file issue

kvbarkley — Tue, 19 Mar 2024 13:32:46 GMT

Is it split into two files.

Re: Canon Camcorder MP4 file issue

qwerty17 — Tue, 19 Mar 2024 13:37:36 GMT

No, it just one file. The length of the video is 1hour 38mins

Re: Canon Camcorder MP4 file issue

kvbarkley — Tue, 19 Mar 2024 15:13:39 GMT

Then the tool mentioned will not help. This looks like some sort of video corruption. Does it play back this way on the camera? Do other videos show this issue?

The colors look way off, too, unless the guy is supposed to be blue.

Re: Canon Camcorder MP4 file issue

qwerty17 — Tue, 19 Mar 2024 15:32:51 GMT

That's what I'm thinking that it was corrupted. The video was fine when recording but when playing it on the camera, mac, and pc, it doesn't play properly and the color was not like that originally. Can it be fixed? I tried using other softwares for corruption videos but it did not help.

Re: Canon Camcorder MP4 file issue

kvbarkley — Tue, 19 Mar 2024 16:58:15 GMT

I don't know, it is really hard to search the web for this, since you usually get hits on videos split in time.

The only thing I can think of is to get it into an NLE, chop it up into sections, save them, and see if reloading them helps.