https://community.usa.canon.com/t5/Camcorders/VIXIA-HF-G10-having-problems-w-VidoeBrowser-software/m-p/24941#M515 <P>Hi charles!</P><P>&nbsp;</P><P>If you are experiencing technical difficulties with the software provided by PIXELA, I recommend that you call them directly per a note included in the camcorder's instruction manual.&nbsp; Their contact information should be in the software installation guide on the CD-ROM that came with the camcorder.</P> Tue, 21 May 2013 17:24:07 GMT Mykolas 2013-05-21T17:24:07Z https://community.usa.canon.com/t5/Camcorders/VIXIA-HF-G10-having-problems-w-VidoeBrowser-software/m-p/24657#M514 I have a VIXIA HF G10. running OS 7/64. Using VideoBrowser I transfer the video from the camera to the system, its says adding files and stays at the 2% mark, I have left this running overnight, no changes. System say VideoBrowser is not responding. I have downloaded VideoBrower from the Pixela website with the same results. Anyone have this problem?? fix??? Sun, 19 May 2013 17:37:53 GMT https://community.usa.canon.com/t5/Camcorders/VIXIA-HF-G10-having-problems-w-VidoeBrowser-software/m-p/24657#M514 charles 2013-05-19T17:37:53Z https://community.usa.canon.com/t5/Camcorders/VIXIA-HF-G10-having-problems-w-VidoeBrowser-software/m-p/24941#M515 <P>Hi charles!</P><P>&nbsp;</P><P>If you are experiencing technical difficulties with the software provided by PIXELA, I recommend that you call them directly per a note included in the camcorder's instruction manual.&nbsp; Their contact information should be in the software installation guide on the CD-ROM that came with the camcorder.</P> Tue, 21 May 2013 17:24:07 GMT https://community.usa.canon.com/t5/Camcorders/VIXIA-HF-G10-having-problems-w-VidoeBrowser-software/m-p/24941#M515 Mykolas 2013-05-21T17:24:07Z