https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130700#M4760 <P>boboshaffer,</P><P>&nbsp;</P><P>At this point, the camcorder needs to be repaired, but due to its age, it is no longer in service life. &nbsp;Replacement parts are no longer available.</P> Mon, 12 Jan 2015 15:06:24 GMT Mykolas 2015-01-12T15:06:24Z https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130490#M4757 Sat, 10 Jan 2015 03:38:16 GMT https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130490#M4757 boboshaffer 2015-01-10T03:38:16Z https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130593#M4758 <P>Hi, boboshaffer!<BR /><BR />So that the Community can help you better, we will need to know exactly which camcorder model you're using. That, and any other details you'd like to give will help the Community better understand your issue!<BR /><BR />If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at <A target="_blank" href="http://bit.ly/EmailCanon">http://bit.ly/EmailCanon</A> or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).<BR /><BR />Thanks and have a great day!</P> Sun, 11 Jan 2015 14:52:18 GMT https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130593#M4758 Danny 2015-01-11T14:52:18Z https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130637#M4759 <P>Model Number E65A.&nbsp; I have tried new tapes and old, to no avale.&nbsp; I guessing, that because it is so old that I probly not going to get any aswers.&nbsp; I was considering taken it apart, but thought I should ask for help first.&nbsp; I was thinking it is a belt.&nbsp; I have notice that when I eject the cassett holder with out a tape in it the right hand wheel does turn.&nbsp; So I am thinking that the left is where the problem lies.</P> Sun, 11 Jan 2015 21:26:15 GMT https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130637#M4759 boboshaffer 2015-01-11T21:26:15Z https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130700#M4760 <P>boboshaffer,</P><P>&nbsp;</P><P>At this point, the camcorder needs to be repaired, but due to its age, it is no longer in service life. &nbsp;Replacement parts are no longer available.</P> Mon, 12 Jan 2015 15:06:24 GMT https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130700#M4760 Mykolas 2015-01-12T15:06:24Z https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130722#M4761 <P>Is it possible to get a break down schematic for this motel? If&nbsp;so, I can attempt to work on it my self.&nbsp; I don't think I have anything to lose to try it.</P> Mon, 12 Jan 2015 18:52:40 GMT https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/130722#M4761 boboshaffer 2015-01-12T18:52:40Z https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/131011#M4762 <P>boboshaffer,</P><P>&nbsp;</P><P>Repair schematics or instructions for our camcorders are not available for us to provide.</P> Thu, 15 Jan 2015 13:09:06 GMT https://community.usa.canon.com/t5/Camcorders/My-camcorder-won-t-play-back-or-record-The-tape-doesn-t-move-at/m-p/131011#M4762 Mykolas 2015-01-15T13:09:06Z