https://community.usa.canon.com/t5/Camcorders/Why-my-Canon-Elura-60-camcorder-won-t-let-me-load-the-mini-DV/m-p/104901#M4491 <P>Hello wh95120!<BR /><BR />When your Elura 60 will not load a cassette, a normal DV cassette, you should try to clean the video heads.&nbsp; This may or may not resolve the issue, depending on what is happening inside the camcorder.&nbsp; A mini DV dry head tape cleaner can be used to not only clean the heads but can sometimes resolve issues like this.&nbsp;<BR /><BR />We regret to inform you that Canon no longer services this model; however, you may be eligible to participate in&nbsp;the Canon Loyalty Program.&nbsp; This&nbsp;allows you to replace your current camera with a refurbished Canon for a discounted fee, plus $10 shipping for Second Business Day delivery.&nbsp;&nbsp;&nbsp;<BR /><BR />If you would like to take part in this option, or learn more, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.&nbsp; Be sure to have your serial number for your camera at the time of your call.</P> Fri, 18 Jul 2014 01:25:40 GMT Tim 2014-07-18T01:25:40Z https://community.usa.canon.com/t5/Camcorders/Why-my-Canon-Elura-60-camcorder-won-t-let-me-load-the-mini-DV/m-p/97700#M4490 <P>When I try to load the mini DV casette, it keeps on rejecting it and also displays "remove the cassette" on LCD panel.</P><P>What could be the problem? &nbsp;Has anyone experienced the same problem?&nbsp;</P> Mon, 09 Jun 2014 05:50:18 GMT https://community.usa.canon.com/t5/Camcorders/Why-my-Canon-Elura-60-camcorder-won-t-let-me-load-the-mini-DV/m-p/97700#M4490 wh95120 2014-06-09T05:50:18Z https://community.usa.canon.com/t5/Camcorders/Why-my-Canon-Elura-60-camcorder-won-t-let-me-load-the-mini-DV/m-p/104901#M4491 <P>Hello wh95120!<BR /><BR />When your Elura 60 will not load a cassette, a normal DV cassette, you should try to clean the video heads.&nbsp; This may or may not resolve the issue, depending on what is happening inside the camcorder.&nbsp; A mini DV dry head tape cleaner can be used to not only clean the heads but can sometimes resolve issues like this.&nbsp;<BR /><BR />We regret to inform you that Canon no longer services this model; however, you may be eligible to participate in&nbsp;the Canon Loyalty Program.&nbsp; This&nbsp;allows you to replace your current camera with a refurbished Canon for a discounted fee, plus $10 shipping for Second Business Day delivery.&nbsp;&nbsp;&nbsp;<BR /><BR />If you would like to take part in this option, or learn more, please call our Sales Department at (800) OK CANON (800-652-2666) seven days a week, 8am to Midnight.&nbsp; Be sure to have your serial number for your camera at the time of your call.</P> Fri, 18 Jul 2014 01:25:40 GMT https://community.usa.canon.com/t5/Camcorders/Why-my-Canon-Elura-60-camcorder-won-t-let-me-load-the-mini-DV/m-p/104901#M4491 Tim 2014-07-18T01:25:40Z