https://community.usa.canon.com/t5/Camcorders/Need-HELP-Anyone-Know-This-Issue/m-p/83946#M4397 <P>Hi Honestbest333,</P><P>This menu option should be available in any of the camcorder settings except Special Scenes such as the Portrait, Sports, Night modes.</P><P>&nbsp;</P><P>If your camcorder is not set to one of these modes, <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" title="Contact Us" target="_self"><STRONG>please contact us</STRONG></A>.</P> Mon, 07 Apr 2014 23:37:53 GMT Richard 2014-04-07T23:37:53Z https://community.usa.canon.com/t5/Camcorders/Need-HELP-Anyone-Know-This-Issue/m-p/82906#M4396 <P>Hello!</P><P>I shot some videos yesterday fine.&nbsp; Today I went to record some videos, and when toggling to the menu to select the correct white balance ( daylight, cloudy, flourescent, etc ) the whole white balance menu is GRAYED OUT!&nbsp; I can select nothing...</P><P>&nbsp;</P><P>Any ideas?&nbsp; I restarted, removed the memory card, etc, no luck!</P><P>&nbsp;</P><P>My camera is a Cannon Vixia HF S100&nbsp;&nbsp;</P><P>&nbsp;</P><P>Thank you in advance.</P><P>&nbsp;</P><P>-Randall B</P> Sat, 05 Apr 2014 17:11:51 GMT https://community.usa.canon.com/t5/Camcorders/Need-HELP-Anyone-Know-This-Issue/m-p/82906#M4396 honestbest333 2014-04-05T17:11:51Z https://community.usa.canon.com/t5/Camcorders/Need-HELP-Anyone-Know-This-Issue/m-p/83946#M4397 <P>Hi Honestbest333,</P><P>This menu option should be available in any of the camcorder settings except Special Scenes such as the Portrait, Sports, Night modes.</P><P>&nbsp;</P><P>If your camcorder is not set to one of these modes, <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" title="Contact Us" target="_self"><STRONG>please contact us</STRONG></A>.</P> Mon, 07 Apr 2014 23:37:53 GMT https://community.usa.canon.com/t5/Camcorders/Need-HELP-Anyone-Know-This-Issue/m-p/83946#M4397 Richard 2014-04-07T23:37:53Z