https://community.usa.canon.com/t5/Camcorders/My-new-Mac-is-not-recognizing-my-VIXIA-HF-R800-HD-video-camera/m-p/311589#M4233 <P>Just bought a new Mac with a&nbsp;Catalina 10.15.4 operating system. &nbsp;When &nbsp;I open imovie and attempt to import video from the camera (on a SanDisk memory card), it appears to see the camera but none of my video clips appear and thus can't click on the 'import' button to import them. I used this camera numerous times with my last Mac with no issue whatsoever....and I kept my old Mac up to date with current operating system downloads. &nbsp; &nbsp;Any ideas?!?! &nbsp;This camera is relatively new and would be really upset if I can no longer use it with my new computer.&nbsp;</P><P>&nbsp;</P> Sun, 28 Jun 2020 21:42:36 GMT guitymon 2020-06-28T21:42:36Z https://community.usa.canon.com/t5/Camcorders/My-new-Mac-is-not-recognizing-my-VIXIA-HF-R800-HD-video-camera/m-p/311589#M4233 <P>Just bought a new Mac with a&nbsp;Catalina 10.15.4 operating system. &nbsp;When &nbsp;I open imovie and attempt to import video from the camera (on a SanDisk memory card), it appears to see the camera but none of my video clips appear and thus can't click on the 'import' button to import them. I used this camera numerous times with my last Mac with no issue whatsoever....and I kept my old Mac up to date with current operating system downloads. &nbsp; &nbsp;Any ideas?!?! &nbsp;This camera is relatively new and would be really upset if I can no longer use it with my new computer.&nbsp;</P><P>&nbsp;</P> Sun, 28 Jun 2020 21:42:36 GMT https://community.usa.canon.com/t5/Camcorders/My-new-Mac-is-not-recognizing-my-VIXIA-HF-R800-HD-video-camera/m-p/311589#M4233 guitymon 2020-06-28T21:42:36Z https://community.usa.canon.com/t5/Camcorders/My-new-Mac-is-not-recognizing-my-VIXIA-HF-R800-HD-video-camera/m-p/311593#M4234 <P>Greetings,</P><P>How are you connecting the camera to your new MAC?</P><P>&nbsp;</P><P>Are you using an adapter?</P><P>&nbsp;</P> Sun, 28 Jun 2020 22:28:01 GMT https://community.usa.canon.com/t5/Camcorders/My-new-Mac-is-not-recognizing-my-VIXIA-HF-R800-HD-video-camera/m-p/311593#M4234 shadowsports 2020-06-28T22:28:01Z https://community.usa.canon.com/t5/Camcorders/My-new-Mac-is-not-recognizing-my-VIXIA-HF-R800-HD-video-camera/m-p/311596#M4235 <P>I"m using the USB cable that came with the camera. &nbsp;The same one I used with my old computer with no issue.&nbsp;</P> Sun, 28 Jun 2020 22:39:31 GMT https://community.usa.canon.com/t5/Camcorders/My-new-Mac-is-not-recognizing-my-VIXIA-HF-R800-HD-video-camera/m-p/311596#M4235 guitymon 2020-06-28T22:39:31Z