https://community.usa.canon.com/t5/Camcorders/Importing-Video-from-HV20-to-MAC-OS-10-8-3/m-p/20091#M416 <P>Hi Joanz,</P><P>&nbsp;</P><P>To transfer movies, your camcorder requires a firewire with a Special 4 pin connector (IEEE 1394 compliant) for the camcorder and a 4-pin or 6-pin connector to match the firewire port on your computer.&nbsp; Please note:&nbsp; A firewire to USB connector will not work.</P><P>&nbsp;</P><P>If your computer lacks a firewire port, you may want to check with your computer manufacturer regarding the availability of a firewire expansion for your computer.</P> Tue, 09 Apr 2013 20:39:41 GMT Richard 2013-04-09T20:39:41Z https://community.usa.canon.com/t5/Camcorders/Importing-Video-from-HV20-to-MAC-OS-10-8-3/m-p/19775#M415 <P>When attempting to import video and/or download software updates to my computer from the Canon website, I cannot get my computer to detect the camcorder. &nbsp;It is connected with a USB cable and the camcorder is ON PLAY. &nbsp;I have tried three different USB cables with the same result. &nbsp;Any ideas?</P> Sun, 07 Apr 2013 15:54:39 GMT https://community.usa.canon.com/t5/Camcorders/Importing-Video-from-HV20-to-MAC-OS-10-8-3/m-p/19775#M415 joanz 2013-04-07T15:54:39Z https://community.usa.canon.com/t5/Camcorders/Importing-Video-from-HV20-to-MAC-OS-10-8-3/m-p/20091#M416 <P>Hi Joanz,</P><P>&nbsp;</P><P>To transfer movies, your camcorder requires a firewire with a Special 4 pin connector (IEEE 1394 compliant) for the camcorder and a 4-pin or 6-pin connector to match the firewire port on your computer.&nbsp; Please note:&nbsp; A firewire to USB connector will not work.</P><P>&nbsp;</P><P>If your computer lacks a firewire port, you may want to check with your computer manufacturer regarding the availability of a firewire expansion for your computer.</P> Tue, 09 Apr 2013 20:39:41 GMT https://community.usa.canon.com/t5/Camcorders/Importing-Video-from-HV20-to-MAC-OS-10-8-3/m-p/20091#M416 Richard 2013-04-09T20:39:41Z