topic Re: Permanently disable standby mode on G21? in Camcorders

Permanently disable standby mode on G21?

plandreycune — Fri, 30 Aug 2019 13:52:37 GMT

I’m using a G21 to remotely stream a live event via the HDMI output to a capture device, but not. After 10 minutes standby mode begins displaying photos of the camera as a screensaver.

I need to to turn off or disable this function without physically manipulating the camera every time it’s used. Again, this is a remote setup (basically, I remotely power on the system and the hdmi output feeds the stream capture).

I’ve searched the manual and forums to no avail. Any ideas?

Re: Permanently disable standby mode on G21?

Tim — Fri, 30 Aug 2019 21:02:09 GMT

plandreycune,

The VIXIA HF G21 has an auto power off mode that can be enabled or disabled. It does not have a mode for disabling the standby mode, however. We sincerely apologize for any inconvenience that this may cause you at this time.

Re: Permanently disable standby mode on G21?

kkocher — Wed, 05 Feb 2020 16:22:19 GMT

Hey,

I just found this: https://vn.canon/en/support/8201786200

Seems to be working so far. I guess that since we didn't know what to call it, we did not get this answer. It is the "demo mode" that we were trying to disable.