https://community.usa.canon.com/t5/Camcorders/Have-the-canon-ZR800-and-Windows-7-on-my-desktop-Can-t-seem-to/m-p/16165#M347 <P>Hi thesaint7996,</P><P>&nbsp;</P><P>In order to transfer video to your computer, you need to use a Firewire (IEEE 1394) connection.&nbsp; Video cannot be transferred over a USB connection.</P><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A>.</P> Sun, 03 Mar 2013 14:50:43 GMT Mykolas 2013-03-03T14:50:43Z https://community.usa.canon.com/t5/Camcorders/Have-the-canon-ZR800-and-Windows-7-on-my-desktop-Can-t-seem-to/m-p/15923#M346 <P>Unable to upload movie from Camcorder to windows 7 desk top using a USB port? Can you help.</P> Fri, 01 Mar 2013 04:16:53 GMT https://community.usa.canon.com/t5/Camcorders/Have-the-canon-ZR800-and-Windows-7-on-my-desktop-Can-t-seem-to/m-p/15923#M346 thesaint7996 2013-03-01T04:16:53Z https://community.usa.canon.com/t5/Camcorders/Have-the-canon-ZR800-and-Windows-7-on-my-desktop-Can-t-seem-to/m-p/16165#M347 <P>Hi thesaint7996,</P><P>&nbsp;</P><P>In order to transfer video to your computer, you need to use a Firewire (IEEE 1394) connection.&nbsp; Video cannot be transferred over a USB connection.</P><P>&nbsp;</P><P>If this is a time sensitive-matter, additional support options are available at <A href="http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer" target="_blank">Contact Us</A>.</P> Sun, 03 Mar 2013 14:50:43 GMT https://community.usa.canon.com/t5/Camcorders/Have-the-canon-ZR800-and-Windows-7-on-my-desktop-Can-t-seem-to/m-p/16165#M347 Mykolas 2013-03-03T14:50:43Z