topic Re: VIXIA HF R800 audio issue. Wireless microphone not working in Camcorders

VIXIA HF R800 audio issue. Wireless microphone not working

Bizon81 — Sun, 30 Jun 2019 21:56:54 GMT

I have MOURIV MV-GMC201 2.4G Wireless Lavalier Microphone System which working fine with phone and other devices but not working with my VIXIA HF R800/ I has no idea why. The mic jack is 3.5

Any suggestions

Re: VIXIA HF R800 audio issue. Wireless microphone not working

Tim — Tue, 02 Jul 2019 01:52:49 GMT

Bizon81,

We are sorry that this microphone does not work. It is not actually a Canon device though, and not tested or supported specifically for your camera. We regret any inconvenience that this may cause you.

Re: VIXIA HF R800 audio issue. Wireless microphone not working

IamintheUK — Fri, 05 Jul 2019 10:57:14 GMT

Is the jack plug a TRS or TRRS? If the latter this is why it works in a phone and not the camera. TRRS jacks in phones allow for the use of an inline volume control.