https://community.usa.canon.com/t5/Camcorders/canon-camcorder/m-p/10417#M197 i seem to have lost my installation of pixela imagemixer 3 and trying to reinstall it brings up an error message. i tried unstalling the profram with the same result. it starts to install from my disc and after a minute or so, a message box apears the says error access denied. message is: 02y1+_ibo1/4ry. common. what do you think? stan williams Sun, 06 Jan 2013 19:46:38 GMT stan7160 2013-01-06T19:46:38Z https://community.usa.canon.com/t5/Camcorders/canon-camcorder/m-p/10417#M197 i seem to have lost my installation of pixela imagemixer 3 and trying to reinstall it brings up an error message. i tried unstalling the profram with the same result. it starts to install from my disc and after a minute or so, a message box apears the says error access denied. message is: 02y1+_ibo1/4ry. common. what do you think? stan williams Sun, 06 Jan 2013 19:46:38 GMT https://community.usa.canon.com/t5/Camcorders/canon-camcorder/m-p/10417#M197 stan7160 2013-01-06T19:46:38Z https://community.usa.canon.com/t5/Camcorders/canon-camcorder/m-p/16379#M198 <P>Hi Stan,,</P><P>&nbsp;</P><P>So that we may better assist you, please reply with the following information:</P><P><BR />For assistance with the installation of Pixela, please contact Pixela directly.&nbsp; They're available at 1-800-458-4029, Monday through Friday, 9:00 a.m. - 6:00 p.m. (PST), or online at:&nbsp; <A href="http://www.pixela.co.jp/oem/canon/e/" target="_blank">http://www.pixela.co.jp/oem/canon/e/</A></P> Tue, 05 Mar 2013 00:41:58 GMT https://community.usa.canon.com/t5/Camcorders/canon-camcorder/m-p/16379#M198 Richard 2013-03-05T00:41:58Z