https://community.usa.canon.com/t5/Camcorders/Vixia-HF-R10/m-p/10279#M190 <P>I have the Vixia HF R10.&nbsp; Suddenly, the screen in front of the lens stopped retracting when powering up.&nbsp; How do I remedy?</P> Sat, 05 Jan 2013 19:03:10 GMT RNGESQ 2013-01-05T19:03:10Z https://community.usa.canon.com/t5/Camcorders/Vixia-HF-R10/m-p/10279#M190 <P>I have the Vixia HF R10.&nbsp; Suddenly, the screen in front of the lens stopped retracting when powering up.&nbsp; How do I remedy?</P> Sat, 05 Jan 2013 19:03:10 GMT https://community.usa.canon.com/t5/Camcorders/Vixia-HF-R10/m-p/10279#M190 RNGESQ 2013-01-05T19:03:10Z https://community.usa.canon.com/t5/Camcorders/Vixia-HF-R10/m-p/10933#M191 <P>Hi</P><P>&nbsp;</P><P>First, please try this:&nbsp; Remove the battery pack from the camera and close the battery compartment.&nbsp; Now Press and hold down the power button for 5 seconds.&nbsp; Replace the battery pack and turn the camera on.</P><P>&nbsp;</P><P>If your camera works normally, you're ready to start shooting.&nbsp; If the issue persists, your camera will require service to resolve this issue. &nbsp;You can setup the repair online right here:&nbsp;<A target="_blank" href="http://bit.ly/CanonRepairs">http://bit.ly/CanonRepairs</A> &nbsp;</P><P>&nbsp;</P><P>We hope that helps!</P><P>&nbsp;</P><P>If you have any other questions, please feel free to&nbsp;<A target="_blank" href="http://bit.ly/ContactCanon">contact us!</A></P> Fri, 11 Jan 2013 16:58:24 GMT https://community.usa.canon.com/t5/Camcorders/Vixia-HF-R10/m-p/10933#M191 Richard 2013-01-11T16:58:24Z