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Community Activity

Firmware: R5 v1.8.1 now available

Greetings,Pixel shift has come to the R5 in FW version 1.8.1.I had a chance to check this out myself and the detail is awesome.  Pixel shift is not for everyone. as the files can be rather large.  If you want to see it for yourself, install v1.8.1 an...


I've had my R5 for awhile and this canon app. Downloading to iPhone via wifi or bluetooth has been ATROCIOUS. Now before people start with all the "troubleshoot solutions"... Everything update wise, IOS wise, app update wise, wifi and cell connection...

jw74 by Apprentice
  • 2 replies

Canon Ipf6000s wont listen to my mac Monterey

After my canon ipf510 stopped working, i bought a canon ipf6000s. There seems to be no driver for mac after snow leopard for this printer and this makes me very frustrated. How can i work around this? I would like to be able to use it. I was somehow ...

my6000s by Apprentice
  • 4 replies

R5C Recording Mode Issue with USB PD

Am I missing a something in that once connected to USBPD and an external power source, I cannot change recording modes on the R5C? They are all grayed out and I can’t change. When I go back to the normal LPE6 internal battery, the recording mode show...

Can't read the shutter count of 5D Mark IV

My girlfriend wants to sell her camera, and people want to know the shutter count. I tried several software solutions on both Mac and PC and the software always recognizes the camera and display the correct model name but it always fails to show the ...

escnor by Apprentice
  • 10 replies

Firmware: R5 C v1.0.3.1 now available

 Firmware 1.0.3 1 AnnouncementConsidering what was rumored to be coming for the R5, i admit I was hoping for a little more.Firmware Version incorporates the following enhancement:Improves the image quality of Canon Log 3 when shooting in XF-A...

Canon M50 Mark II won't turn on

I bought the Canon M50 Mark II camera in November on Amazon and opened it today to use.  I had also bought 3 extra batteries.  I took it out of the package today and put in a Canon battery.  Turned it on.    No response. Took the memory card out and ...

MG 8100 series rear sheet feeder malfunction

Hello All!I'm ripping my hair out on this one, so I hope someone can help.I have the MG 8120 and the rear sheet feeder is not working correctly at all. It is definitely not a "clean the rollers"  etc issue.At times, the gap between the roller and the...

Jiefoo by Apprentice
  • 0 replies

Camera Lense Not Focusing

I have a EOS Rebel SL3 and I'm trying to use the macro lenses that came with my camera kit and they're not focusing when I put them on. Normally the camera focuses just fine, but as soon as I put the lenses on I can't get it to focus.  

iOS DppExpress select all feature

Is there a way to select all photos in DppExpress on the iphone? I take a lot of photos in a given day and enjoy the mobile workflow from dppexpress to lightroom mobile. But deleting photos after import is painful, you have to select each one individ...

Getting started

New to the community? Here's some information to help you get acquainted:

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
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