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DuaneIndeed · 04-23-2019

I see that the scanner related topics are now found mixed in with the Printer area. I presume that the Scanner topics were moved over at some point from the now-missing Scanner area. At the least, should the Printer area be renamed "Printer / Scan...

DuaneIndeed · 06-23-2017

I am getting wide light (orange or tan) streaks on scans of anything dark (photos, flat black paper) that are positioned on the left side of the glass. The streaks appear in the range of 1-2 inches from the edge of glass. No matter what I have tri...

DuaneIndeed · 03-16-2022

Henry - The THIRD unit (model Canoscan 9000f MkII) that I installed back in 2017 did indeed fix the orange-streak issue! I chalk it up to defective hardware that affects some units.

DuaneIndeed · 04-22-2019

Canon's solution was to send me a replacement scanner, which resolved the issue. After much searching, I never found a reference to any other remedy. I don't know the cause of the issue. It's an incidious issue for the consumer as the condition is ...

DuaneIndeed · 06-26-2017

As promised, Canon sent a replacement 9000F MkII. I am happy to report that the replacement does NOT have the light streaks problem. I guess that I can chalk this up to problem that is affecting SOME units. The correctly working unit has a serial...

DuaneIndeed · 06-23-2017

I was not able to fix the issue on my out-of-warranty Canoscan 9000f MkII. So, I bought ANOTHER UNIT of the same model (Canon gave me a deal), and the new unit (still under-warranty) HAS THE SAME PROBLEM!!. I called Canon tech support again, and ...

DuaneIndeed · 03-22-2017

I am getting the same type of streaks on my images, too. In my case, I have narrowed it down to the left side of the glass. I have a Canoscan 9000F Mark II that is 3 years old. I think that my unit has had this issue since it was new. Until now, ...

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Has the Scanner discussion area been eliminated?

Light Streaks on Dark Photos Scanned with Canoscan 9000F MarkII

Re: I'm getting a a wide orange streak when I scan photos on my MG8200 on all parts of glass.

Re: Light Streaks on Dark Photos Scanned with Canoscan 9000F MarkII

Re: Light Streaks on Dark Photos Scanned with Canoscan 9000F MarkII

Re: I'm getting a a wide orange streak when I scan photos on my MG8200 on all parts of glass.

Re: I'm getting a a wide orange streak when I scan photos on my MG8200 on all parts of glass.