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runnergirl · 11-29-2015

Just purchased the Pixma MG6821 printer and went through the installation. The printer itself is connected to my guest LAN. Unfortunately, my MacBook Air is not finding the MG6821. I downloaded the correct driver (mac-mg6800-1_0-mcd.dmg) and opene...

runnergirl · 12-08-2015

I forgot to add this: Before Aaron and I got started, he guided me on clearing out my LAN settings to we could start fresh. On the printer:Setup ---> Device settings ---> Reset settings ---> LAN settings only I don't recall some of the other problems...

runnergirl · 12-08-2015

My problem was resolved by Aaron as posted above. These are the steps:Go to canon.com/usa OR usa.canon.com (the 1st link takes you to usa.canon.com)In the search field, enter MG6821 - this will bring you to the Downloads & Drivers page for this print...

runnergirl · 11-30-2015

Hi Danny, I was on the phone with Aaron at customer support for over an hour this afternoon. The good news is that we got the printer to work with my MacBook Air. The "bad" news is that it works ONLY on my guest LAN and I now need to connect my lap...

runnergirl · 11-30-2015

11/30/15 UPDATE: I added my non-guest LAN on the printer but was unable to delete the guest LAN. The printer still shows only the guest LAN on the small display. I re-ran the driver installation multiple times on my laptop, and although the printe...

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Pixma MG6821 not found on my computer (Mac OS X El Capitan 10.11.1); printer itself finds my network

Re: Pixma MG6821 not found on my computer (Mac OS X El Capitan 10.11.1); printer itself finds my LAN

Re: Pixma MG6821 not found on my computer (Mac OS X El Capitan 10.11.1); printer itself finds my LAN

Re: Pixma MG6821 not found on my computer (Mac OS X El Capitan 10.11.1); printer itself finds my LAN

Re: Pixma MG6821 not found on my computer (Mac OS X El Capitan 10.11.1); printer itself finds my LAN