It says there is a paper jam in Drawer 1. But there isn't. I just hit OK and it thinks for a while and then prints one more page and pretends there is another paper jam. Any ideas???
I tried to ignore this post because I found no paper jammed anywhere. But I finally gave in and started following the directions specifically and found that the bottom piece of paper in the drawer was folded under slightly - apparently that was upse...
One computer is running 8.1 Pro and the other is running 8.1. Both computers have the same problem with the false paper jam. Printer has been perfect for over a year - this just started 24 hours ago. Very difficult to print documents!!