Canon Community

wrnoof · 08-23-2014

Until today I could wirelessly transfer my pictures from my SX280 HS to my computer from a remote location useing "Send via Server". Today after the first file upload progress bar completes, I get "Communication Error" "Error Detected". Is something ...

wrnoof · 05-22-2014

My Win7 Pro 64-bit computer give me the mesage, "Canon utilities image transfer utility has stopped working". It appears I need this utility to automatically download pics from the CANON iMAGE GATEWAY. The message comes with the following details. Ca...

wrnoof · 08-26-2014

I was able to solve this problem roughly as follows: I logged into my Canon iMage Gateway account and deleted all existing web services listed there-- Click on the link for your camera-- Click on "Web Service Settings"-- Click on "Delete camera link ...

wrnoof · 08-25-2014

I tried to "Send via Server" againtoday from another wi-fi location with the same results - it failed.I should mention that my computer OS is Win7 Pro, not, since the problem seems to be between the camera and the Canon server, that it matters at all...

wrnoof · 06-03-2014

I called Canon support. Did email support, too. Both suggested uninstall/reinstall, which was no help. Other than that they had no clue. Phone support thought it might be blocked by Norton Security Suite. I turned off the firewall and AV protection a...

wrnoof · 12-18-2013

FYI, regarding my inability to keep a connection to my desktop computer open, I stumbled across the solution. To recall, the computer is wired to the access point (router) and the SX280 is connecting to the Win7 Pro (64 bit) computer via wifi and the...

wrnoof · 12-17-2013

I am sorry I did not see this post earlier. The "Connect to the computer . . . ." message refers to the Canon Camera Window software that comes with the installation CD. There is a web services option on the main page of that program. The connection ...

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