Canon Community

A LOT of people are still having this issue when trying to scan. The error message reads: The operation couldn't be completed. (jp.co.canon.ij.scanutility2.icadriver error 4294967249.)ORThe operation couldn't be completed. jp.co.canon.ij.scanutility2...

The operation couldn’t be completed. (jp.co.canon.ij.scanutility2.icadriver error 4294967249.)I contacted Customer Support. I am using a MacBookPro Catalina v. 10.15 and just updated my Mac OS. I was told that Canon does not have the software to supp...

Hello. I'm new here. Just downloaded the latest drivers, IJ Scan Utilities, and My Garden for my MX492 (Mac OS HighSierra 10.13.2). I would like to scan a double-sided document but could not find instructions in the user manual. I followed the instru...