Canon Community

Canon EOS R5 - HDMI out only in 1080p

Hello guys,i have just one simple question: How do i get my R5 to output HDMI in more than 1080p? What specific settings are necessary to get 4k/50-60hz output via HDMI to my external monitor? The camera is set to video-mode, raw hdmi output is off, ...

IJ Scan Utility Cannot Find Error - MX 922.

When I click on auto, photo, or document, I get the "Cannot find" error. I have re-installed the scan utility and driver with no luck. Same issue. I have a win 10 pc.

Cannon Pixma ip8720 Big strikes on Black Ink

I need help with this, I am getting big horizontal lines when printing black in on my Pixma 8720. Nozzle check and cleaning results are perfect but black prints come our bad. What can I Do?See picture of the problem below.Thanks! 

How to remove blue light on Pixma Pro 10S?

I tried to reinstall Canon software on my Pixma Pro 10S and to select LAN connection.  This failed despite several attempts to fix using LAN, Wi-FI and USB.  Presently the printer is displaying the white power light and a solid blue light.  Even if I...

PIXMA MX492 - Scanning feature stopped working weeks ago. Now printer won't print says offline.

PIXMA PRO-200 Black ink smearing

How do I fix this every single art print I do that has the black smearing a little bit.

my new 9000 prints sepia instead on band w no matter how i set it?

Canon R6 II Menu Dial Reassignment?

Menu Functions: The present function of the Main Dial and Quick Control Dial 2 are backwards to me. My logic says the Main Dial should control moving between the major icon groupings (red camera icon, yellow tool icon, orange camera icon, etc.) and t...

Printer TS8350 - why ask me “place a printable disc on the multi-purpose tray” when I’m printing doc

Hi,For the past week out if the blue, printer wants me to place a printable disc on multipurpose tray when I want to print a DOCUMENT ?! it worked fine before, now impossible to print anything…nothing else has changed…I’m printing from an IPad or IPh...

EOS M200 - Digital Lens Optimization (DLO) profiles and shooting in RAW

EOS M200Firstly, do DLO profiles change the photo when shooting and doing post-process work on RAW image files in software like Darktable, Lightroom, etc.? Secondly, if they don't change the photo, do DLO profiles add more data to the RAW file for be...

Possibility of 1/8 aperture increments on EF-lenses in video mode ?

On my canon R7, I find the possibility of 1/8 aperture increments on RF lenses useful when shooting video. How ever when connecting some of my old L EF glass with the basic EF-RF adapter this menu is not available. I know for a fact that EF lenses wo...

EOS R50 4K 30p HDR Videos Not being able download to my phone

I just bought my EOS R50 on Sunday and I wanted to use it for film making and I tried to download my videos after the app said I couldn’t download it because it was HDR and I want to see if there is a solution. Extra information I have a iPhone 14 Pr...

EF 50mm f/1.8 - Are this Lines normal on lens?

I’m new to this world of photography and recently purchased a Canon EF 50mm f/1.8 and noticed this lines on the lens, did I received a defective lens? 

PowerShot ELPH 360 HS - Busy Error

My brand new PowerShot worked fine for three days. Then while on vacation it would not shot anymore and the 'fish eye' came up. The error I get constantly is 'busy', cannot even reset the camera to the original settings. Have tried everything on the ...