01-30-2017 10:26 PM
02-05-2017 04:29 PM
I'm a not too literate computer user, getting better, 63 years old so be kind!
Recently my Canon Pixma 450 decided it would not stay connected. If I want to print something or scan something I have to go through the process of holding the wps button and then going to printer and pressing ok after it connects.
All works well if I do continuous work, printing things or scanning photos, but if I leave the chore for more than 5 minutes I have to go and do the same procedure all over again. Very frustrating.
I took the printer in to repair, and they can't find anything obviously wrong. The computer is fairly new, pc, and I'm using Windows 7.
I have uninstalled and reinstalled the disc. That doesn't help.
Like I said all works fine unless I step away from the work for more than 5 minutes.
Can anyone figure this out? And then explain to me in Super Dummy language?
02-06-2017 06:41 AM
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
08-07-2017 11:33 AM
Found another option to accomplish the same thing on my Canon Pixma MX492 printer. I'm using a mobile hotspot (with FoxFi) on my tablet so there is no WPS button. But rather than pressing the "Stop" button I just let the "Connecting" option time out after a minute or two which then gave me a "Scan Again [Yes] or [No]" option. Choosing [Yes] just did the same thing again, but choosing [No] followed by [Standard Setup] displayed my wireless connection name from my tablet (use the arrow keys if there are multiple wifi connections), then it asked for the passphrase and connected just fine. Hint: to enter consecutive letters for the passphrase that appear on the same keypad number, you have to hit the right arrow key to move over a space first (otherwise it will replace your current letter).
Not real intuitive, but at least it worked...
08-29-2017 11:46 PM
Hello, I am trying to set up my new Canon Pixma Pro-100. I have a Macbook Mini which doesn't have a CD drive. I think I have managed to download the software from the canon website thought. I do not have a WPS button on my router either, so I don't know how to get my printer on the network. My computer doesn't have a USD, so that is not an option. Can anyone help me?? It would be very much appreciated!!
09-09-2017 11:05 PM - last edited on 09-09-2017 11:09 PM by Jason
I had an HP prior to this piece of Canon and never had any of these issues setting it up. This printer takes a long time to print and now I have lost the ability to scan and save to my computer. Finding WPS button was like finding a needle in a haystack. Finally went on line and realized many many people have the same issue. This printer is a piece of junk.....it was cheap and that says something too.
Why do manufatures have to hide the plugs or buttons? Do you think I care about finding a button before I go crazy.
After all this for 2 hours, my printer is still not working properly and if trash day was tomorrow, it woulsd be in the the recyle bin.
[Mod Note: Email address removed per forum guidelines]
I hope someone from Canon has the ability to contact me TO MAKE THIS RIGHT.
09-09-2017 11:12 PM
To have a better understanding of your issue, please let everyone know the model of the printer you have and the version of Windows or Mac in use.
Also, please note this community is designed for your fellow Canon owners to help each other out with any problems they may encounter. We do hope someone is able to assist, but if this is a time-sensitive matter, of if you are looking to get support from Canon, please reach out to our US-based technical support team via Email at http://Canon.us/SupportCF