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ehw
New Contributor
Posts: 2
Registered: ‎09-11-2017

need help which updated drivers for mac on mx922

New here, but have used Canon printers for a long time.  Have always had trouble in the setup, so I'm somewhat gun shy.  Earlier today I got a popup that there was a new driver for mx922. I see that there are several drivers all bearing dates in August and September 2017.  My drivers were installed in earlier when I bought some time back (2015?).  I am at a total loss to know which ones I need.  Everything I have found just says to download the updates, but don't say which ones. Can someone lead me through the process?  Or point me to a definitive "how-to"?  Ever

I have an iMac running Mac OS 10.12.6.  My MX922 is connected to my wifi via settings in the printer LAN/WAN? I have the IP address.   I don't have a USB cable handy and I now longer have the CD.  

Moderator
Posts: 498
Registered: ‎11-20-2012

Re: need help which updated drivers for mac on mx922

Hi ehw! 

Thanks for posting in the Canon Forums!

 

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.

If you are in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. 

If you live outside the United States, please click here and select your country or region for your support needs.

We hope this helps! 

ehw
New Contributor
Posts: 2
Registered: ‎09-11-2017

Re: need help which updated drivers for mac on mx922

My printer is more than a year old.  I can't find the receipt, so don't have a purchase date, so I can't complete the form.  Don't know where else to try.  Sorry I mis posted.  I really don't see the difference in my request and the general notion of seeking assistance and feedback.  

Sorry I wasted the bandwidth.

ehw

Moderator
Posts: 159
Registered: ‎05-10-2016

Re: need help which updated drivers for mac on mx922

We'd recommend estimating the timeframe you remember purchasing your printer in order to finish the support form. We also have US-based support team available by phone 10AM to 10PM ET Monday through Friday at 1-800-828-4040. We hope this helps!

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