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Posts: 1
Registered: ‎08-11-2017

mg5422 shows up wireless but wont print

My mg5422 printer will print from my pc from usb and shows up wireless on laptop but when try to print it says printer is in error state can anyone help

Product Expert
Posts: 2,436
Registered: ‎10-16-2012

Re: mg5422 shows up wireless but wont print

Hello.

 

Try uninstalling and reinstalling the drivers to see if this will resolve your issue.

 

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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