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Occasional Contributor
Posts: 11
Registered: ‎02-23-2015

Re: iPad not finding Pixma MG5420 via AirPrint

Wow; that's an excellent tip about resetting your router via software, Wkothman! I always rest mine via the unplug/plug method, but I'm gonna try that to see whether it soloves some other problems.

 

(Meanwhile, my MG5420 has been driving me crazy with a "the cover is open" message; I've been tearing my hair out over that for two months now. At first, I was screaming "No, it's NOT!" at it, but recently discovered that there's more than just the obvious top cover, and that sometimes, the message refers to a non-obvious cover I haven't been able to find yet. 😕)

 

At least someone uses AirPrint happily! (You sure we're lucky the storm didn't zotz your equipment altogether!)

New Contributor
Posts: 1
Registered: ‎01-13-2018

Re: iPad not finding Pixma MG5420 via AirPrint

Hi,

I'm trying to connect a canon MX926 printer to an iphone 6 but I still get the message 'No Airprinters found' I followed your instructions to enable the bonjour setting but I was unsure of where the home button was- I ended up pressing the ;menu' buttion but I still get that message 'No Airprinters found'' Any help would be greatly appreciated,  David

New Contributor
Posts: 2
Registered: ‎02-05-2018

Re: iPad not finding Pixma MG5420 via AirPrint

Thank you, Ramona -- I am also not an "average" user -- not only have I owned Apple products since 1985, I worked in academic IT for seven years and have set up labs of the things.  

I hadn't thought to check "Other/Bonjour" settings to enable printing from my iPhone.  Excellent call!  That fixed my troubles.

New Contributor
Posts: 2
Registered: ‎02-05-2018

Re: iPad not finding Pixma MG5420 via AirPrint

dnortons -- I also just pressed the "menu" button after enabling Bonjour, and it worked fine.  That's not what's breaking down in your fix.  Once you've enabled bonjour and hit "okay," the menu button is fine.  

Nothing on my end required rebooting, but your mileage may vary.  Verify that you can still print from your computer to your printer; if that doesn't work, then the bonjour setting was not your only probem.  Good luck!  

Product Expert
Posts: 2,705
Registered: ‎10-16-2012

Re: iPad not finding Pixma MG5420 via AirPrint

Hello.

 

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New Contributor
Posts: 1
Registered: ‎06-12-2018

Re: iPad not finding Pixma MG5420 via AirPrint

I have a canon mg5420 printer and have been able to print before. Today, I went to print something and it said that no airprint printers were found. I came to this thread and something on one of the comments made me think of something. I have multiple wifi networks in my house that I can choose from. however, the one that the printer was tied to was not the one I was using this time. I changed my wifi network to one of the other networks and it recognized my printer.
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