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cant find mg3100 with windows 10

bugg464
Apprentice

i have tried multiple times to connect this computer to my mg3100 wirelessly but it says problem occured while locating computer. i have ran the disk multiple times ans it says the same thing. i tried to use a usb cable to connect wirelessly and still no luck. i finally connected using a hard wired setup thinking that if it was installed on the computer it would find it. well i was wrong and continued to get the same message. the comptur will not locate the printer none of the wways i have tried it and i no longer have the book for the printer but connecting according to the disk i am doing it right.

 

 

any help would greatly be appreciated

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

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