01-24-2016 11:18 AM
I have set up the Pixma MG3620 but I cannot set up the wireless printing. The light is on and shows it connected to a network but I cannot find which one (I needed a small unit and this one doesn't have a screen). I followed the directions but holding down the wireless button to get the power button blinking does not work. I have held it down multiple times, each time for over 15 seconds. I am at a loss. Is there a way to find it? Should I buy a USB to USB cord and try to set it up connected? I don't want the wire.
Thanks for the help....
01-27-2016 07:16 AM
Do you have a smartphone or tablet? If so, try downloading the Canon PRINT Inkjet/SELPHY app from the Google Play Store or iTunes and using that app to connect your PIXMA MG3620 to your wireless network. Once it is connected, try setting it up on your computer again.
If you continue to have difficulties, please contact our support group using the following link:
07-31-2017 12:19 AM
Patrick, I am having the same problem here. When following these steps, it ultimately leads to the same step: hold down the wi-fi button and the on button will flash. The on button will not flash! What should we do if the light does not flash? Everything up to this step was smooth sailing. Yes, my printer is on.
08-30-2017 01:58 AM