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New Contributor
Posts: 1
Registered: ‎03-17-2017

Pixma mp990 "printer not responding".

[ Edited ]

‎ So out of a clear blue sky my network connected Canon Pixma MP990 printer "isn't responding". I have tried ALL of the fixes I could find, to no avail. Recycled router and printer, uninstalled and reinstalled drivers, updated drivers, stopped and started print spooler, and several more suggested fixes. It will print from my smartphone, but not from my laptop. It will scan and copy, BUT NOT PRINT, no matter what I try. Router reports it's connected and working; computer (Win 7) reports it online and working; Computer reports signal strength and link quality 100%. I don't know what else to try. Any ideas Folks?

Product Expert
Posts: 2,249
Registered: ‎10-16-2012

Re: Pixma mp990 "printer not responding".



Check to make sure that your computer is on the same Wi-Fi network as the printer.  It may be possible that the computer is on a different network.


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