Canon Community Canon Community
 


Reply
New Contributor
Posts: 3
Registered: ‎12-21-2017

Pixma 4200 not connecting

I had to turn off my printer to extract a sheet of paper which I did no problem. When I switched back on again nothing on my network would connect. I have turned the network off and on turned computers off and on, gone through all the setting which seem ok. I have selected printer sharing. What else can I do?

 

Moderator
Posts: 1,310
Registered: ‎07-08-2013

Re: Pixma 4200 not connecting

Hi, David4!

So that the Community can help you better, we need to know exactly which Canon printer model you're using.  We have multiple printers with numbers in the 4200 range.  Is it the PIXMA iP4200, the PIXMA G4200, or another model? That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

New Contributor
Posts: 3
Registered: ‎12-21-2017

Re: Pixma 4200 not connecting

The printer model is MG4200

Valued Contributor
Posts: 319
Registered: ‎11-19-2017

Re: Pixma 4200 not connecting

[ Edited ]

Is the MG series wired or wireless capable?  If so...

 

After connecting to your network, can you ping it??  My printer's IP is 192.168.1.99

 

C:\Users\admin>ping 192.168.1.99

Pinging 192.168.1.99 with 32 bytes of data:
Reply from 192.168.1.99: bytes=32 time=8ms TTL=255
Reply from 192.168.1.99: bytes=32 time=1ms TTL=255
Reply from 192.168.1.99: bytes=32 time=1ms TTL=255
Reply from 192.168.1.99: bytes=32 time=2ms TTL=255

Ping statistics for 192.168.1.99:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 8ms, Average = 3ms

 

If you can't ping it, then it is not connected or correctly configured.  You won't be able to print.

Rick
Bay Area - CA
~6D2 (f/w 1.0.3) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime, 70-200 f2.8L IS II ~Sigma 24-70 f2.8 Art
~Speedlite 430 EX II ~DPP 4.8.20 ~Windows10 Pro nVidia GPU 1709 ~Nexus6P Oreo 8.1 ~Samsung s9+ Oreo 8.0
Highlighted
New Contributor
Posts: 3
Registered: ‎12-21-2017

Re: Pixma 4200 not connecting

Thanks for your help...sorted!
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement